Something not working, Service and Spare Parts

Something not working

If the aplliance is not working correctly, please carry out the following checks, before contacting your local Service Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

	SYMPTOM	SOLUTION
	ν There is no spark when lighting the gas	υ Check that the unit is plugged in and the electrical
	ν There is no spark when lighting the gas	supply is switched on
		υ Check that the RCCB has not tripped (if fitted)
		υ Check the mains fuse has not blown
		υ Check the burner cap and crown have been
		replaced correctly, e.g. after cleaning.

	ν The gas ring burns unevenly	υ Check the main jet is not blocked and the burner
		crown is clear of food particles.
		υ Check the burner cap and crown have been
		replaced correctly, e.g. after cleaning.

	ν The oven does not come on	υ Check that both a cooking function and temperature
	ν The oven does not come on	have been selected.
		have been selected.
		υ Check the oven is wired in properly, and the socket
		switch or the switch from the mains supply to the
		oven are ON.

	ν The oven temperature light does not come on	υ Select a temperature with the thermostat control
		knob
		υ Select a function with the oven function control
		knob.

	ν The oven light does not come on	υ Check the light bulb, and replace it if necessary
	ν The oven light does not come on	(see "Replacing the Oven Light")
		(see "Replacing the Oven Light")

	ν It takes too long to finish the dishes, or they are	υ The temperature may need adjusting
	cooked too fast.	υ The temperature may need adjusting
	cooked too fast.

	ν Steam and condensation settle on the food and the	υ Refer to the contents of this booklet, especially to
	oven cavity.	the chapter “Using the Oven”.
	oven cavity.	υ Leave dishes inside the oven no longer than 15-20
		υ Leave dishes inside the oven no longer than 15-20
		minutes after the cooking is completed.

	ν The timer does not work	υ Check the instructions for the timer.

	ν The oven fan is noisy	υ Check that shelves and bakeware are not vibrating
		in contact with the oven back panel.

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working.”

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date

Please note that a valid purchase receipt or guarantee documentation is required for in- guarantee service calls.

ZCM 611 specifications

The Zanussi ZCM 611 is a versatile and highly efficient cooking appliance that brings convenience and performance to your kitchen. This gas cooking range is designed with a variety of features that cater to the needs of both amateur cooks and culinary enthusiasts alike.

One of the standout features of the Zanussi ZCM 611 is its four gas burners, which provide a range of heat settings for different cooking techniques. Whether you are simmering sauces, boiling pasta, or frying, the efficient burners distribute heat evenly, allowing for precise cooking. The front-left burner is particularly powerful, making it ideal for quick heating and searing.

The main body of the range is constructed from stainless steel, a material known for its durability and easy maintenance. This not only gives the appliance a sleek and modern look but also ensures that it stands up to the daily rigors of kitchen use. The enameled cast iron pan supports are another practical feature, providing a stable and robust surface for your cookware, preventing wobbling and ensuring safety during use.

The Zanussi ZCM 611 also incorporates an easy-clean design, with removable burner caps and a smooth surface that makes cleaning a breeze. This is particularly beneficial in a busy kitchen environment where quick and efficient maintenance is essential. The appliance’s control knobs are located at the front, allowing for easy access and adjustments without reaching over hot surfaces.

In addition to these features, the Zanussi ZCM 611 is equipped with an integrated oven, providing additional functionality for baking and roasting. The oven is spacious and designed for even heat distribution, ensuring that your dishes cook evenly. With several cooking programs available, users can choose the best setting for their specific dish, enhancing the overall cooking experience.

The safety features in the Zanussi ZCM 611 are also commendable, including flame failure devices that shut off the gas supply if the flame goes out, enhancing the safety of your cooking.

Overall, the Zanussi ZCM 611 is a robust choice for anyone looking to upgrade their kitchen appliances. With its combination of powerful burners, user-friendly design, easy maintenance, and safety features, it is engineered to meet the demands of everyday cooking while delivering exceptional results. For those who value quality and efficiency in their kitchen, the Zanussi ZCM 611 is a reliable and stylish option that stands out in the market.