Chapter 5 Problem Solving | 205 |
Problems with the Optional
Paper jams and paper | z Ensure that you are using the supported paper weights |
feeding problems | (page 256). |
| z Do not pull paper out of the bins while printing. |
| z Check cables and connectors between the printer and the |
| mailbox. See page 210 for cabling configurations. |
| z Repeated paper jams in the multibin mailbox area might indicate |
| that the printer and multibin mailbox are set up on an uneven floor. |
| Remove the toner cartridges, and then move the printer to a level |
| location. Reinstall the toner cartridges. |
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Paper is not going to the | z Verify that the correct output bin is selected in the printer diver. For |
correct output bin. | more information on changing printer driver settings, see the |
| online help. |
| z The paper does not meet the specifications for the output bin. See |
| page 256 for more information on paper specifications. |
| z If you are trying to send print jobs to an optional multibin mailbox, |
| verify that the multibin mailbox has been installed on the printer |
| and in the printer driver. Also verify the multibin mailbox mode, |
| which will affect the print job destination. |
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Determining Printer Problems