Chapter 5 Problem Solving

221

Communicating with an Optional HP JetDirect 600N Print Server

If the printer contains an optional HP JetDirect internal print server, and you cannot communicate with the printer over the network, verify operation of the print server. Check the JetDirect Configuration Page for the message I/O CARD READY. (Follow the steps on page 228 to print a configuration page.) For troubleshooting information, refer to the HP JetDirect software installation guide.

HP JetDirect 600N 10/100Base-TX Print Server

If the printer contains an optional HP JetDirect 10/100Base-TX print server, check to see that the print server was able to link to the network.

z Check the link-speed LEDs (10 or 100) on the print server. If both are off, the card failed to link to the network.

Continued on next page.

Determining Printer Problems