HP 8000DN, 8000N manual Problem Solving 196 Printing is Incomplete or Incorrect

Models: 8000N 8000DN

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Chapter 5 Problem Solving

196

 

 

 

 

 

 

 

Printing is Incomplete or Incorrect (continued)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printing stops in the

z Check the control panel display for an error message.

 

 

 

 

 

 

 

 

middle of the job.

z If you are on a network, make sure the computer is correctly

 

 

 

 

 

configured and there is not a network problem (see your network

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

administrator).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

z Check the line voltage to ensure that it is steady and within printer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

specifications. (See page 273.) Turn the printer off and then back

 

 

 

 

 

on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

z Check the time-out setting in your network application. You might

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

need to increase it.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

z If you are trying to copy a file to the printer from the DOS prompt,

 

 

 

 

 

use the copy command COPY [filename] LPTn /B printer

 

 

 

 

 

port, such as LPT1(where n is the number).

 

 

 

 

 

Note: To output the page, you might have to send a form feed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

command from the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printer printing more

To avoid printing more copies than requested, the collate

 

 

 

 

copies than requested.

function in the application must be deselected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Determining Printer Problems

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HP 8000DN, 8000N manual Problem Solving 196 Printing is Incomplete or Incorrect