Chapter 5 Problem Solving | 217 |
Macintosh Problem Solving
The Macintosh | z Make sure the printer’s control panel displays READY. |
computer is not | z Make sure the correct printer driver is selected in the Chooser. (There |
communicating with | will be an icon beside the name.) |
the printer. | z If the printer resides on a network with multiple zones, make sure the |
| |
| correct zone is selected in the AppleTalk Zones box in the Chooser. |
| z Make sure the correct printer has been chosen in the Chooser by |
| printing a configuration page (page 228). Make sure the name of the |
| printer displayed on the configuration page matches the printer in the |
| Chooser. |
| z Make sure AppleTalk is active. (Select this in the Chooser.) |
| z Make sure the computer and printer are on the same network. From |
| Control Panels in the Apple menu, select the Network (or the |
| AppleTalk) control panel and then choose the correct network (for |
| example, LocalTalk or EtherTalk). |
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Auto Setup did not | z Set up the printer manually by selecting Configure. |
automatically set up | z Reinstall the printer software (page 62). |
the printer. | z Select an alternate PPD (page 219). |
| |
| z The PPD might have been renamed. If so, select the renamed PPD |
| (page 219). |
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The printer driver icon | Make sure the LaserWriter Chooser extension resides in the |
does not appear in the | Extensions folder. If it is not present anywhere on your system, |
Chooser. | then obtain the Macintosh LaserWriter driver from Apple. |
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Determining Printer Problems