Chapter 5 Problem Solving

217

Macintosh Problem Solving

The Macintosh

z Make sure the printer’s control panel displays READY.

computer is not

z Make sure the correct printer driver is selected in the Chooser. (There

communicating with

will be an icon beside the name.)

the printer.

z If the printer resides on a network with multiple zones, make sure the

 

 

correct zone is selected in the AppleTalk Zones box in the Chooser.

 

z Make sure the correct printer has been chosen in the Chooser by

 

printing a configuration page (page 228). Make sure the name of the

 

printer displayed on the configuration page matches the printer in the

 

Chooser.

 

z Make sure AppleTalk is active. (Select this in the Chooser.)

 

z Make sure the computer and printer are on the same network. From

 

Control Panels in the Apple menu, select the Network (or the

 

AppleTalk) control panel and then choose the correct network (for

 

example, LocalTalk or EtherTalk).

 

 

Auto Setup did not

z Set up the printer manually by selecting Configure.

automatically set up

z Reinstall the printer software (page 62).

the printer.

z Select an alternate PPD (page 219).

 

 

z The PPD might have been renamed. If so, select the renamed PPD

 

(page 219).

 

 

The printer driver icon

Make sure the LaserWriter Chooser extension resides in the

does not appear in the

Extensions folder. If it is not present anywhere on your system,

Chooser.

then obtain the Macintosh LaserWriter driver from Apple.

 

 

Determining Printer Problems