HP 8000N, 8000DN manual Determining Printer Problems

Chapter 5 Problem Solving		197
Printer Ignores Font, Format, or Tray/Bin Selection
Printer prints wrong	z The font is not present in the printer and must be downloaded from
fonts or formats.	your software application, or the proper font DIMM must be
	installed. Check your software application to ensure the correct
	printer driver has been installed and configured. To verify that the
	font you want is available, print a font list (page 232).
	z Your software selected a substitute font for one that is not available
	in the printer. (See your software application manual for more
	information on font selection.)
Printer draws paper from	z Be sure your software application is selecting the correct paper
the wrong tray.	size.
	z Ensure that the driver for your software application is correctly
	installed, configured, and capable of requesting the desired paper
	size and type.
	z The size of paper requested is not loaded in the tray selected. The
	printer draws paper from the next default tray that contains the
	correct size. Load the correct paper into the tray and make sure
	the tray is adjusted correctly. Load the tray with enough paper to
	complete the print job.
	z If you selected the 2000-sheet Input Tray (Tray 4) and did not turn
	the printer off when installing it, the printer does not recognize it
	and draws paper from the next default tray source. (Turn the printer
	off, then back on, and the printer will recognize Tray 4.)

Determining Printer Problems