HP 8000DN, 8000N manual Problem Solving 216 Computer, Network, or I/O Port Problems

Chapter 5 Problem Solving 216

Computer, Network, or I/O Port Problems (continued)

Software is selecting the	Check your operating system’s port settings to be sure the
wrong port.	print job is being sent to the correct port (for example, LPT1).
Printer port problem	Check that your computer’s port is configured and working
	properly. One way to check this is to connect another printer
	to that port on your computer and print an application you
	know works.
Network or shared printer	Check for network or shared printer problems by connecting
problems	your computer directly to the printer and printing from an
	application you know works. If you suspect network problems,
	check with your network administrator or consult the network
	documentation that came with your printer network card(s).
Computer displays DOS	z Add a Mode command to your computer’s AUTOEXEC.BAT file for
messages such as: Write	the parallel port. It should be inserted immediately following the
Fault Error Writing Device	PATH statement:
LPTn: Abort, Retry,
Ignore?	For DOS versions below 4.0, add: MODE LPT1:,P

For DOS versions 4.0 and above, add: MODE LPT1:,B

zThe I/O cable might be faulty; see “ Printing is Incomplete or Incorrect” on page 194.

Determining Printer Problems