HP 8000N, 8000DN manual Service and Support

Clearing Jams from the Output Areas 160 Clearing Jams from the Stapler . . . . . 164 Solving Repeated Paper Jams . . . . . 166 Understanding Printer Messages . . . . . 168 Correcting Output Quality Problems. . . . 186 Troubleshooting Checklist . . . . . . . . 188 Determining Printer Problems . . . . . . . . 189

Software, Computer, and

Printer Interface Problems . . . . . . . . 191 Cabling Configurations . . . . . . . . . . 210 Selecting an alternate PPD . . . . . . . 219 Communicating with an Optional HP JetDirect 600N Print Server . . . . . . . 221

Checking the Printer’s Configuration . . . 227 Configuration Page. . . . . . . . . . . . . 228 Configuration Page. . . . . . . . . . . . . 229 Menu Map . . . . . . . . . . . . . . . . . . 231 PCL or PS Font List . . . . . . . . . . . . 232 File Directory Page . . . . . . . . . . . . . 234 Event Log Page . . . . . . . . . . . . . . . 235

6 Service and Support

Overview . . . . . . . . . . . . . . . . . . . . . 236 Hewlett-Packard limited

warranty statement . . . . . . . . . . . . . . . 237 Service During and After the

Warranty Period . . . . . . . . . . . . . . . 239

15

Limited Warranty for Toner

Cartridge Life . . . . . . . . . . . . . . . . . . 240 HP Software License Terms . . . . . . . . 242 Worldwide Sales and Service Offices . . 245

Appendix A Specifications

Overview . . . . . . . . . . . . . . . . . . . . 253

Paper Specifications. . . . . . . . . . . . . . 254

Supported Sizes of Paper for Input

and Output . . . . . . . . . . . . . . . . . . 256

Supported Types of Paper . . . . . . . . 259

Labels . . . . . . . . . . . . . . . . . . . . . 265

Transparencies . . . . . . . . . . . . . . 266

Envelopes . . . . . . . . . . . . . . . . . . 267

Card Stock and Heavy Paper . . . . . . 271

Printer Specifications . . . . . . . . . . . . . 273

Physical Dimensions . . . . . . . . . . 273

Environmental Specifications . . . . . . 276

B Control Panel Menus

Overview . . . . . . . . . . . . . . . . . . . . 279

Information Menu . . . . . . . . . . . . . . . . 281

Paper Handling Menu . . . . . . . . . . . . . 283

Print Quality Menu . . . . . . . . . . . . . . . 287

Printing Menu . . . . . . . . . . . . . . . . . . 290

Configuration Menu . . . . . . . . . . . . . . 295

I/O Menu . . . . . . . . . . . . . . . . . . . . . 302