HP 8000N, 8000DN Problem Solving 215 PS Troubleshooting, Computer, Network, or I/O Port Problems

Chapter 5 Problem Solving 215

PS Troubleshooting (continued)

A PS error page prints.

Make sure the print job is a PS job. Check to see whether your software expected you to send a setup or PS header file to the printer. Check the printer setup in your software application to ensure that the printer is selected. Check cable connections to ensure that they are secure.

Reduce the complexity of the graphic. Increase available memory by turning off Resource Saving.

Computer, Network, or I/O Port Problems

Situation	Solution
Printer Interface	Print a configuration page from the printer’s control panel to
problems	verify that the interface configurations shown on the printout
	match those on the host computer. (See page 228 to print a
	configuration page.)
Computer software	Check that your computer is working correctly by printing from
problem	a software application you know works or by printing a plain
	text file to see if the problem is with your software application
	or printer driver. (For example, C:\dir>>LPTn where n is the
	number of the computer port the printer is connected to, for
	example LPT1.) To output the page, you may have to send a
	form feed command from your computer.

Determining Printer Problems