HP 8000DN, 8000N manual Determining Printer Problems

Chapter 5 Problem Solving 202

Problems with the Optional 2000-sheet Input Tray (Tray 4) (continued)

Cannot access Tray 4.	Ensure that the paper tray guides are adjusted correctly for
	the paper size you are using (page 84).
Printer does not	z Ensure the Optional 2000-sheet Input Tray has been configured in
recognize Tray 4.	the printer driver. Refer to page 52 for more information on
	accessing the printer driver.
	z Turn the printer off and then back on.
	z Ensure that the cable from the Tray 4 base is plugged into the
	printer. If not, turn the printer off and plug the cable into the printer,
	then turn the printer back on. See page 210 for cabling
	configurations.
	z Make sure the power cord is plugged into Tray 4. See page 210 for
	cabling configurations.
	z If the printer still does not recognize Tray 4, contact your dealer or
	authorized HP service provider.
Paper is not going to the	z Verify that the correct output bin is selected in the printer diver. For
correct output bin.	more information on changing printer driver settings, see the
	online help.
	z The paper does not meet the specifications for the output bin. See
	page 256 for more information on paper specifications.

Determining Printer Problems