Zanussi ZGF 642 manual Something Not Working?, Symptom Solution

Something Not Working?

If the hob is not working correctly, please carry out the following checks before contacting your local Zanussi Service Force Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

SYMPTOM	SOLUTION
■ There is no spark when lighting the gas	◆ Check that the unit is plugged in and the electrical
	supply is switched on
	◆ Check that the RCCB has not tripped (if fitted)
	◆ Check the mains fuse has not blown
	◆ Check the burner cap and crown have been
	replaced correctly, e.g. after cleaning.
■ The gas ring burns unevenly	◆ Check the main jet is not blocked and the burner
	crown is clear of food particles.
	◆ Check the burner cap and crown have been
	replaced correctly, e.g. after cleaning.

If after all these checks, the oven still does not work, contact your local Zanussi Service Force Centre. When you contact them, they will need the following information:

1.Your name, address and post code.

2.Your telephone number

3.Clear and concise details of the fault

4.The model and the serial number (which can be found on the rating plate)

5.Date of purchase

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

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