Zanussi ZCE 650, ZCE 651 manual Service and Spare Parts, Customer Care Department

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Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Work- ing.”

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date

Customer Care Department

For general enquiries concerning your Zanussi-Electrolux appliance or for further information on Zanussi products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk

Customer Care Department

Zanussi-Electrolux Cornwall House

55-77 High Street Slough Berkshire

SL1 1DZ

08705 727727 (*)

*calls to this number may be recorded for training purposes.

For Customer Service in the Republic of Ireland please contact us at the address below:

Zanussi-Electrolux Electrolux Group (Irl) Ltd Long Mile Road Dublin 12

Republic of Ireland

Tel: +353 (0) 1 4090 751

Email: service.eid@electrolux.ie

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Contents Electric Cookers Important Safety Information Contents Control Panel Oven Cavity AccessoriesStorage Drawer Operation Using the ceramic glass hob Ceramic glass surfaceEnergy consumption Saucepans and frying pansTime/Temperature Control knob Electric OvenOven Function Control Knob Conventional cooking The heat comesHow to set the time of day To reset the correct time of dayElectronic programmer Oven will work only if the time of day has been setTemperature level indicators Special functionsBefore the First Use of the Cooker Using the ceramic hob for the first timeHeating up for the first time To cancel the minute minder Programming the OvenMinute minder function To set the minute minderHow to make the oven switch off automatically To cancel the duration timeTo set the duration time To change the duration timeHow to make the oven switch on and off automatically Safety and Energy saving functions Safety Cut-Off FunctionChild Safety Function How to switch off the displayUsing the Oven Condensation and steamCookware Effects of dishes on cooking resultsUsing the Conventional Oven How to Use Conventional OvenTop oven element only Hints and TipsCooking Chart Conventional Oven Temperature Cooking time Position MinutesPizza Oven Pizza OvenHow to Use the Full Grill How to Use the Inner GrillGrilling GrillingDefrosting Chart How to Use DefrostingDefrosting Cleaning the Ceramic Hob Cleaning after each useSpecial problems Stain removalCleaning the Oven Cleaning materialsExternal cleaning Pyrolytic cleaningHow to use the pyrolytic clean- ing function Page Cleaning The Oven Door Extract the inner glass supportOven lamp replacement Disconnect the appliance from the electricity supplySymptom Solution Something not workingCustomer Care Department Service and Spare PartsCustomer Care Department Guarantee Conditions Zanussi-Electrolux Guarantee conditionsExclusions European Guarantee This guarantee does not coverInstructions for the Installer Important Safety RequirementsElectrical connections Supply Cable SpecificationsMin. size Cable/flex Customer Care