BEFORE YOU CALL • Solutions to common problems
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| Flames inside oven or smoking from | • Excessive spillovers in oven. For example this will happen for pie |
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| oven vent. | spillovers or large amounts of grease left on the oven bottom. Wipe up |
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| excessive spillovers before starting oven. If flames or excessive smoke |
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| are present see “Broiling” in the Setting Oven Controls section for |
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| additional recommendations. |
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| Oven smokes excessively when broiling. | • Incorrect setting or food preparation. Follow broiling instructions in |
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| Setting Oven Controls section. |
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| • Make sure oven door is open to broil stop position. |
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| • Food positioned too close to upper element. Reposition the food item |
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| lower if necessary to provide proper clearance between the food & the |
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| broil element. Try preheating the oven before boiling. |
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| • Food not properly prepared. Remove excess fat from meat. Cut remaining |
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| fatty edges to prevent curling. |
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| • Broil pan and insert (some models) wrong side up and grease not |
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| draining. Always place insert on top of broil pan with ribs up & slots down |
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| to allow excess grease to drip into broil pan. |
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| • Do not use aluminum foil. Aluminum foil will trap grease, expose grease |
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| to high temperatures and increase smoking. |
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| • Grease has built up on interior oven surfaces. Regular cleaning is |
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| necessary if broiling frequently. Old grease or food spatters cause |
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| excessive smoking. |
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| Convection does not work | • Oven control not set properly. Review instructions for “Quick Bake” in |
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| (some models) | “Setting Oven Controls” section. |
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| • See “Convection fan does not rotate” in this checklist. |
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| Convection fan does not rotate | • Oven door is open. The convection fan will turn off if oven door is opened |
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| (some models) | when any convection feature is active. Close oven door. |
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| • Oven control not set properly for |
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| provided in the |
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| • |
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| more detailed information. |
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| Soil not completely removed after | • Dirty front oven frame outside oven door gasket area. These areas are not |
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| running a | within the |
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| Manually clean these areas before starting a |
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| • Excessive food spillovers in oven. Wipe up spillovers before starting self- |
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| clean cycle. |
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| Oven light does not work. | • See “Replacing the interior oven light” in the Care & Cleaning section. Also |
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| be sure the oven light bulb is secure in the socket. |
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