GE J2S968 manual Consumer Support, GE Appliances Website Schedule Service

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Consumer Support.

GE Appliances Website

In the U.S.: www.GEAppliances.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts” your questions, and so much more... In Canada: www.geappliances.ca

Schedule Service

In the U.S.: www.GEAppliances.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

In Canada, call 1.800.361.3400

Real Life Design Studio

In the U.S.: www.GEAppliances.com

GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).

In Canada, contact: Manager, Consumer Relations, Camco, Inc.

Suite 310, 1 Factory Lane

Moncton, N.B. E1C 9M3

Extended Warranties

In the U.S.: www.GEAppliances.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires. In Canada, call 1.888.261.2133

Parts and Accessories

In the U.S.: www.GEAppliances.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Customers in Canada should consult the yellow pages for the nearest Camco service center, or call 1.888.261.3055.

Contact Us

In the U.S.: www.GEAppliances.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park Louisville, KY 40225

In Canada: www.geappliances.ca, or write to: Director, Consumer Relations, Camco, Inc.

Suite 310, 1 Factory Lane

Moncton, N.B. E1C 9M3

Register Your Appliance

In the U.S.: www.GEAppliances.com

Register your new appliance on-line–at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In Canada: www.geappliances.ca

Printed in the United States

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Contents Model # Serial # Write the model and serial numbers hereWhat to do if YOU Smell GAS Important Safety Notice All ranges can tip and injury could resultManufacturer’s instructions and all codes Requirements of the authority havingProperty damage. The qualified agency Safety Instructions Surface Burners Instructions Care and Cleaning Tips ConsumerSupport Using the gas surface burners TroubleshootingInstructions Tips CareCare and Cleaning Troubleshooting Tips Consumer Support SafetyTop-of-Range Cookware Stove Top GrillsUsing the oven controls Consumer Support Troubleshooting Tips Care and CleaningFunctions must be reset Been a power outageUsing the oven SafetyTroubleshooting Tips How to Set the Oven for Broiling Broiling GuideIf your range is connected to Broiling GuideUsing the clock, timer and control lockout CleaningTips Consumer Support Operating Instructions CareUsing the timed baking and roasting features Safety InstructionsSupport Troubleshooting Tips Care Using the probe. on some models Troubleshooting Tips Consumer SupportCare and Cleaning Using the convection oven Consumer Support TroubleshootingTroubleshooting Tips Consumer Support How to Set the Oven for Convection Baking or RoastingInstructions Operating Convection RoastUsing the timed features for convection cooking Tips Care and Cleaning Operating InstructionsConsumer Support Troubleshooting Safety Consumer Support Troubleshooting Tips Convection Roasting GuideUsing the proofing and warming features Cleaning TroubleshootingTips Consumer Support Instructions Operating Instructions CareAdjust the oven thermostat-Do it yourself Consumer Support Troubleshooting Tips CareCleaning Operating Instructions To Adjust the ThermostatUsing the self-cleaning oven Cleaning Troubleshooting Tips Consumer SupportBefore a Clean Cycle How to Set the Oven for CleaningConsumer Support Troubleshooting Tips Care After a Clean CycleHow to Delay the Start of Cleaning Special features of your oven control Care and CleaningSafety Instructions Troubleshooting Tips Consumer SupportTone Volume Three possible volume levelsHour, 24-Hour or Clock Blackout Start padConvection baking temperatures Converted temperature of 325FTo turn off this feature Touch the Convection Bake orUsing the Sabbath Feature Operating Instructions SafetyTroubleshooting Tips Care and Cleaning How to Exit the Sabbath FeatureCare and cleaning of the range How to Remove Packaging TapeBurner Assembly Control KnobsInstructions Safety Burner Grates and Center GrateOven Light Bulbs Instructions Operating Broiler Pan and GridStorage Drawer Removal Oven Racks and Convection Roasting RackCleaning the Oven Door Lift-Off Oven DoorPainted Surfaces Cleaning TipsInstructions Operating Instructions Care Cleaning the glass cooktop Cleaning Operating InstructionsTroubleshooting Tips Care Cerama Bryte Cleaning Pads for Damage from Sugary Spills and Melted PlasticTo Order Parts National PartsBefore you call for service… Problem Possible Causes What To DoConsumer Oven temperature Food does not bakeOr roast properly Food does notClock and timer do See the Using the clock and timer sectionSee the Using the self-cleaning oven section During a clean cycleControl signals after See the Special features of your oven control sectionPower outage Or start timeSee the Cleaning the glass cooktop section Damage section in the Cleaning the glass cooktopScratches may appear As cracks on cooktopWe’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Safety Instructions Troubleshooting TipsConsumer Support Operating InstructionsOperating Instructions Accessories Looking For Something More?Instructions Safety Instructions Cleaning OperatingGE Will Replace What GE Will Not CoverGE Dual Fuel Range Warranty. For customers in Canada Safety Instructions OperatingInstructions Care and Cleaning Camco Will ReplaceGE Appliances Website Schedule Service Consumer Support