GE JB965 Control signals after, Or start time, Display goes blank, Display flashes, Unable to get

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Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Control signals after

 

You forgot to enter a

• Touch the BAKE pad and desired temperature or

entering cooking time

 

bake temperature or

the SELF CLEAN pad and desired clean time.

or start time

 

cleaning time.

 

 

 

 

 

Display goes blank

 

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

 

 

blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

The clock is in the

• See the Special features of your oven control section.

 

 

black-out mode.

 

 

 

 

 

Display flashes

 

Power failure.

• Reset the clock.

 

 

 

 

Unable to get the

 

Oven control pads were

• The BAKE and BROIL HI/LO pads must be touched at

display to show “SF”

 

not touched properly.

the same time and held for 3 seconds.

 

 

 

 

“Probe” appears in

 

This is reminding you to

• Enter a probe temperature.

the display

 

enter a probe temperature

 

(on some models)

 

after plugging in the probe.

 

 

 

 

 

Power outage,

 

Power outage or surge.

• Reset the clock. If the oven was in use, you must reset

clock flashes

 

 

it by touching the CLEAR/OFF pad, setting the clock

 

 

 

and resetting any cooking function.

 

 

 

 

Steam from the vent

 

When using the convection

• This is normal.

 

 

feature, it is normal to see

 

 

 

steam coming out of the oven

 

 

 

vent. As the number of shelves

 

 

 

or amount of food being

 

 

 

cooked increases, the amount

 

 

 

of visible steam will increase.

 

 

 

 

“Burning” or “oily”

 

This is normal in a new oven • To speed the process, set a self-clean cycle for a

odor emitting from

 

and will disappear in time.

minimum of 3 hours. See the Using the self-

the vent

 

 

cleaning oven section.

 

 

 

 

Strong odor

 

An odor from the insulation

• This is temporary.

 

 

around the inside of the oven

 

 

 

is normal for the first few times

 

 

the oven is used.

 

 

 

 

Fan noise

 

A cooling fan or a convection • This is normal. The cooling fan will turn off and on.

 

 

fan (depending on the

The convection fan will run until the function is

 

 

function you are using) may

over or the door is opened.

 

 

automatically turn on and off

 

 

 

to cool internal parts.

 

 

 

 

 

Surface light does

 

Switch operating light

• Call for service.

not work

 

is broken.

 

 

 

 

 

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Contents GEAppliances.com Write the model and serial numbers here Model # Serial #All ranges can tip and injury could result Safety Instructions Operating Instructions GEAppliances.comCook Meat and Poultry THOROUGHLY… ConsumerSurface Units Troubleshooting Tips CareUsing the surface units SafetyCleaning Troubleshooting Tips Consumer Support Temperature Limiter InstructionsAbout the radiant surface units… Do not slide cookware acrossSelecting types of cookware Tips Consumer SupportUsing the oven controls Support Troubleshooting Tips Care and CleaningConsumer Special features of your oven control Care and CleaningTroubleshooting Tips Consumer SupportUsing Convection Conversion Cook and HoldYour control is set to use a 12 hour clock Using the Sabbath Feature How to Exit the Sabbath FeatureSafety Instructions How to Set for Regular Baking/RoastingTroubleshooting TipsBefore you begin… Aluminum FoilSafety How to Set the Oven for BroilingInstructions Operating Broiling GuideUsing the clock and timer To Set the TimerTo Reset the Timer To Cancel the TimerUsing the timed baking and roasting features How to Set an Immediate Start and Automatic StopHow to Set a Delayed Start and Automatic Stop SupportUsing the probe. on some models Operating Instructions SafetyUsing the convection oven Convection BakeConvection Roast Adapting Recipes…How to Set the Oven for Convection Baking or Roasting Paper and PlasticMetal and Glass Multi-Shelf BakingTouch the Convection Roast pad Convection Roasting Guide MeatsUsing the timed features for convection baking Troubleshooting Tips Consumer SupportTouch the Convection Bake pad Adjust the oven thermostat-Do it yourself Safety InstructionsConsumer Support Troubleshooting Tips To Adjust the ThermostatUsing the self-cleaning oven Before a Clean CycleHow to Set the Oven for Cleaning Consumer Support Troubleshooting Tips Care and Cleaning After a Clean CycleHow to Delay the Start of Cleaning Care and cleaning of the range Safety InstructionsOperating Lift-Off Oven Door Oven Shelves and Convection Roasting RackOven Light Replacement Instructions Operating InstructionsBroiler Pan & Grid Storage Drawer RemovalInstructions Safety Stainless Steel Surfaces on some modelsPainted Surfaces Do not use a steel-wool pad it will scratch the surfaceCleaning the glass cooktop Normal Daily Use CleaningOperating Instructions Care Burned-On ResidueTroubleshooting Tips Operating Instructions SafetyBefore You Call For Service… Problem Possible Causes What To DoOven temperature Food does not bakeOr roast properly Food does notClock and timer do See the Using the clock and timer sectionSee the Using the self-cleaning oven section During a clean cycleControl signals after See the Special features of your oven control sectionPower outage Or start timeWe’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration GE Electric Range Warranty GE Will ProvideWhat GE Will Not Cover Warrantor General Electric Company. Louisville, KYSchedule Service Parts and AccessoriesConsumer Support GE Appliances Website Real Life Design Studio
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