GE JBC27, JBS26 owner manual Before you call for service…

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Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem		Possible Causes	What To Do

Surface units		The surface units are	• With the controls off, check
not functioning		not plugged in solidly.	to make sure the surface
properly			unit is plugged completely
			into the receptacle.

		The surface	• Check to see the correct
		unit controls	control is set for the surface
		improperly set.	unit you are using.

		The drip pans are	• With the controls off, check
		not set securely in	to make sure the drip pan is
		the cooktop.	in the recess in the cooktop
			and that the opening in the
			pan lines up with the
			receptacle.

The display goes		Power surge.	• Disconnect power at the
blank or indicator			fuse box or circuit breaker
lights come on			for at least 10 seconds.
when range is			Turn power on and power
not in use			up your range. If the
			indicator lights are still on,
			call for service.

Oven light does		Light bulb is loose	• Tighten or replace
not work		or defective.	the bulb.

		Switch operating light	• Call for service.
		is broken.

Oven will		Plug on range is not	• Make sure electrical plug is
not work		completely inserted in	plugged into a live, properly
		the electrical outlet.	grounded outlet.

		A fuse in your home	• Replace fuse or reset
		may be blown or the	circuit breaker.
		circuit breaker tripped.

		Oven controls	• See the Using the
		improperly set.	oven section.

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Contents RangesElectric GE Answer CenterStaple sales slip or cancelled check here Congratulations You Are Now Part of the GE FamilyWrite the model and serial numbers here GE & You Service Partnership Important Safety Notice All ranges can tip and injury could resultSafety Precautions Safety Information When Cooking PORK… Oven Surface Cooking Units Customer Service Troubleshooting Tips REMEMBER…Using the surface units How to SetSurface Cookware Tips Wok CookingUsing the clock and timer Clock and Timer FeaturesTo Set the Timer To Reset the TimerTo Cancel the Timer To Set the ClockUsing the oven Oven Temperature KnobCustomer Service Troubleshooting Before you begin…Preheating and Pan Placement How to Set the Oven for BroilingAluminum Foil Broiling guide CommentsAdjust the oven thermostat-Do it yourself To Adjust the ThermostatCare and cleaning of the range Control Panel and KnobsOven Vent Painted SurfacesTo clean the inside of the door To clean the outside of the doorLift-Off Oven Door Oven Light Replacement on some models Oven Heating ElementsOven Shelves To remove the coverHow to Remove the Storage Drawer to Clean Under the Range Broiler Pan & GridTo remove the storage drawer To replace the storage drawerPorcelain Enamel Cooktop Lift-Up Cooktop on some modelsSurface Units Drip PansTo remove a surface unit To replace a surface unitContinuous-cleaning oven cleans itself while cooking To Clean the Continuous-Cleaning Oven Let the range parts cool before handlingPorcelain Oven Interior on some models Installation of the range Before You BeginPrepare the Opening Flooring Under the Range Prepare for Electrical ConnectionPower Cord Strain Relief Installation Strain relief, they can be removed for better fitWire Power Cord Installation Before After Wire Conduit Installation Connector block terminal Bare wire Anti-Tip Bracket Installation Leveling the RangeFinal Check Before you call for service… Food does not bake Or roast properlyFood does not Broil properly At BroilOven temperature Clock and timerPower outage Too hot or too coldGE Electric Range Warranty We Will Replace, At No Charge To YouOne Year In-Home Repair Service 800-GE-CARES TDD 800-TDD-GEAC