Before You Call For Service…

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Troubleshooting Tips

Save time and money! Review the chart on this page first and you may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

 

 

 

 

 

 

 

Water won’t boil

 

Cover pan with a lid.

 

 

Turn the downdraft fan OFF until the water begins

 

 

 

to boil.

 

 

 

 

 

 

 

 

 

 

Burners have yellow or

The combustion quality of

Use the illustrations below to determine if your burner

yellow-tipped flames

burner flames needs to be

 

flames are normal. If burner flames look like A, call for

 

determined visually.

 

service. Normal burner flames should look like B or C,

 

 

 

depending on the type of gas you use. With LP gas, some

 

 

 

yellow tipping on outer cones is normal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A–Yellow flames

B–Yellow tips

C–Soft blue flames

Call for service

on outer cones

Normal for natural

 

Normal for LP gas

gas

 

Burner parts not replaced

See Care and cleaning of the cooktop section.

 

correctly.

 

 

 

 

 

 

 

Burners do not light

Plug on cooktop is not

Make sure electrical plug is plugged into a live, properly

 

completely inserted in the

 

grounded outlet.

 

electrical outlet.

 

 

 

 

 

 

 

 

Gas supply not connected

See the Installation Instructions section.

 

or turned on.

 

 

 

 

 

 

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

blown or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

 

Igniter orifice in burner body

Remove the obstruction.

 

may be clogged.

 

 

 

 

 

 

 

 

Burner parts not replaced

See Burner Caps and Heads in the Care and cleaning

 

correctly.

 

of the cooktop section.

 

 

 

 

 

 

Hole in burner top behind

Use a small sewing needle to unplug.

 

the igniter may be clogged.

 

 

 

 

 

 

 

Sparking sound persists

Be sure the knob is in the

Remove knob by pulling it straight off the stem and

after burner is turned off

OFF position.

 

check the bottom of the knob for any buildup of soil.

 

 

 

 

 

Occasional

Changing blower speed.

This is a typical electrical switching noise.

sparking sound

 

 

 

This is normal.

 

 

 

 

 

Burner flames very

Improper air to gas ratio.

If cooktop is connected to LP gas, contact the person

large or yellow

 

 

 

who installed your cooktop or made the conversion.

 

 

 

 

 

 

Burner parts not replaced

See Care and cleaning of the cooktop section.

 

correctly.

 

 

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

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GE JGP989 manual Before You Call For Service…

JGP989 specifications

The GE JGP989 is a versatile and high-performance gas range that brings advanced features to home chefs. Designed with both functionality and aesthetics in mind, this model combines professional-grade capabilities with user-friendly technologies, making it an excellent choice for any kitchen setting.

One of the standout features of the GE JGP989 is its powerful gas burners. It includes a dual-flame stacked burner system, enabling precise temperature control for simmering delicate sauces or achieving high heat for searing meats. The range boasts a total of five burners, providing ample cooking space for multiple dishes simultaneously. Among these, the large center burner delivers a robust output, perfect for heavy pots or large skillets.

The range also incorporates GE’s innovative Edge-to-Edge Cooktop design, which maximizes the cooking surface's usability. This design allows pots and pans to sit securely on the entire cooktop, eliminating the need for balancing and providing a seamless look. The cast iron grates are not only durable but can also be easily cleaned, enhancing the overall cooking experience.

In terms of oven technology, the GE JGP989 offers convection cooking, which circulates hot air within the oven for even baking and roasting. This feature ensures that food cooks more uniformly and can reduce cooking times. The oven has multiple cooking modes, including bake, broil, and roast, allowing users to select the best settings for their culinary tasks.

Moreover, this range features a self-cleaning option, making maintenance easier for busy individuals. The self-cleaning cycle utilizes high temperatures to burn off kitchen grime and residue, leaving the oven in pristine condition with minimal effort.

With a sleek stainless steel finish, the GE JGP989 adds a modern flair to any kitchen design. Its built-in features include an electronic oven control and LED indicator lights for user-friendly operation. Safety is also a priority, with a power outage feature that helps maintain temperatures during blackouts.

Overall, the GE JGP989 gas range is a multifunctional appliance that caters to the needs of both everyday cooks and culinary enthusiasts. Its blend of power, efficiency, and elegant design makes it a perfect centerpiece for any kitchen, offering reliability and sophistication for years to come. Whether you’re baking, boiling, or sautéing, the GE JGP989 stands out as an exceptional choice for quality cooking.