Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

 

Control knobs

 

Controls improperly set.

•

To turn from the OFF position, push the knob in

will not turn

 

 

 

 

and then turn. The knob can only be turned in a

 

 

 

 

 

counterclockwise direction. When the knob is at any

 

 

 

 

 

other position, it can be turned in either direction

 

 

 

 

 

without being pushed in.

 

 

 

 

 

 

Fan does not work

 

The fan control knob is

•

Turn knob in clockwise direction to turn fan on.

 

 

improperly set.

 

 

 

 

 

 

 

 

 

 

Cord improperly connected

•

Check connections. Turn on power at the fuse box.

 

 

or power turned off.

 

 

 

 

 

 

 

 

Poor venting

 

Clogged filter.

•

Clean filter per instructions.

 

 

 

 

 

 

 

 

House too airtight.

•

Open a window slightly to provide fresh air source.

 

 

 

 

 

 

 

 

Wall cap obstructed.

•

Remove blockage from exterior wall cap.

 

 

 

 

 

 

 

 

Wall cap damper door stuck.

•

Check exterior wall cap damper door for free movement

 

 

 

 

 

or obstruction.

 

 

 

 

 

 

 

 

Duct length exceeds

•

Reduce number of elbows to simplify duct run.

 

 

recommended 100

 

 

 

 

equivalent foot maximum.

 

 

 

 

 

 

Scratches (may appear

 

Incorrect cleaning

• Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

 

methods being used.

 

less visible in time as a result of cleaning.

glass surface

 

 

 

 

 

 

Cookware with rough bottoms

• To avoid scratches, use the recommended cleaning

 

 

 

 

being used or coarse particles

 

procedures. Make sure bottoms of cookware are clean

 

 

(salt or sand) were between

 

before use, and use cookware with smooth bottoms.

 

 

the cookware and the surface

 

 

 

 

of the cooktop.

 

 

 

 

 

 

 

 

 

Cookware has been slid

 

 

 

 

across the cooktop surface.

 

 

 

 

 

 

Areas of discoloration

 

Food spillovers not cleaned

• See the Cleaning the glass cooktop section.

on the cooktop

 

before next use.

 

 

 

 

 

 

 

 

Hot surface on a model

• This is normal. The surface may appear discolored

 

 

with a light colored cooktop.

 

when it is hot. This is temporary and will disappear

 

 

 

 

 

as the glass cools.

 

 

 

 

Plastic melted to

 

Hot cooktop came into

• See the Glass surface—potential for permanent damage

the surface

 

contact with plastic placed

 

section in the Cleaning the glass cooktop section.

 

 

on the hot cooktop.

 

 

 

 

 

 

Pitting (or indentation)

 

Hot sugar mixture spilled

• Call a qualified technician for replacement.

of the cooktop

 

on the cooktop.

 

 

 

 

 

 

 

 

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GE JGP989 Control knobs, Will not turn, Fan does not work, Poor venting, As cracks on cooktop, Glass surface, Surface
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JGP989 specifications

The GE JGP989 is a versatile and high-performance gas range that brings advanced features to home chefs. Designed with both functionality and aesthetics in mind, this model combines professional-grade capabilities with user-friendly technologies, making it an excellent choice for any kitchen setting.

One of the standout features of the GE JGP989 is its powerful gas burners. It includes a dual-flame stacked burner system, enabling precise temperature control for simmering delicate sauces or achieving high heat for searing meats. The range boasts a total of five burners, providing ample cooking space for multiple dishes simultaneously. Among these, the large center burner delivers a robust output, perfect for heavy pots or large skillets.

The range also incorporates GE’s innovative Edge-to-Edge Cooktop design, which maximizes the cooking surface's usability. This design allows pots and pans to sit securely on the entire cooktop, eliminating the need for balancing and providing a seamless look. The cast iron grates are not only durable but can also be easily cleaned, enhancing the overall cooking experience.

In terms of oven technology, the GE JGP989 offers convection cooking, which circulates hot air within the oven for even baking and roasting. This feature ensures that food cooks more uniformly and can reduce cooking times. The oven has multiple cooking modes, including bake, broil, and roast, allowing users to select the best settings for their culinary tasks.

Moreover, this range features a self-cleaning option, making maintenance easier for busy individuals. The self-cleaning cycle utilizes high temperatures to burn off kitchen grime and residue, leaving the oven in pristine condition with minimal effort.

With a sleek stainless steel finish, the GE JGP989 adds a modern flair to any kitchen design. Its built-in features include an electronic oven control and LED indicator lights for user-friendly operation. Safety is also a priority, with a power outage feature that helps maintain temperatures during blackouts.

Overall, the GE JGP989 gas range is a multifunctional appliance that caters to the needs of both everyday cooks and culinary enthusiasts. Its blend of power, efficiency, and elegant design makes it a perfect centerpiece for any kitchen, offering reliability and sophistication for years to come. Whether you’re baking, boiling, or sautéing, the GE JGP989 stands out as an exceptional choice for quality cooking.
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