GE JSP57 owner manual Before You Call For Service…, Problem Possible Causes What To Do

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Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem		Possible Causes		What To Do

Surface units will not		Improper cookware		• Use pans which are flat and match the diameter of
maintain a rolling boil		being used.		the surface unit selected.
or cooking is not
fast enough

Surface units do		A fuse in your home may be		• Replace the fuse or reset the circuit breaker.
not work properly		blown or the circuit breaker
		tripped.

		Cooktop controls		• Check to see the correct control is set for the surface
		improperly set.		unit you are using.

Scratches (may appear		Incorrect cleaning		• Scratches are not removable. Tiny scratches will become
as cracks) on cooktop		methods being used.		less visible in time as a result of cleaning.
glass surface		Cookware with rough bottoms		• To avoid scratches, use the recommended cleaning
		being used or coarse particles		procedures. Make sure bottoms of cookware are clean
		(salt or sand) were between		before use, and use cookware with smooth bottoms.
		the cookware and the surface
		of the cooktop.
		Cookware has been slid
		across the cooktop surface.

Areas of discoloration		Food spillovers not cleaned		• See the Cleaning the glass cooktop section.
on the cooktop		before next use.

		Hot surface on a model		• This is normal. The surface may appear discolored
		with a light-colored cooktop.		when it is hot. This is temporary and will disappear
				as the glass cools.

Plastic melted to		Hot cooktop came into		• See the Glass surface – potential for permanent damage
the surface		contact with plastic placed		section in the Cleaning the glass cooktop section.
		on the hot cooktop.

Pitting (or indentation)		Hot sugar mixture spilled		• Call a qualified technician for replacement.
of the cooktop		on the cooktop.

Frequent cycling		Improper cookware		• Use only flat cookware to minimize cycling.
off and on of		being used.
surface units

Oven light does		Light bulb is loose or defective. • Tighten or replace the bulb.
not work
not work		Switch operating		• Call for service.
		Switch operating		• Call for service.
		light is broken.

Oven will not work		Plug on range is not completely		• Make sure electrical plug is plugged into a live, properly
		inserted in the electrical outlet.		grounded outlet.

		A fuse in your home may be		• Replace the fuse or reset the circuit breaker.
		blown or the circuit
		breaker tripped.

		Oven controls improperly set.		• See the Using the oven section.

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Contents Model # Serial # Write the model and serial numbers hereConsumer Support All ranges can tip and injury could resultSafety Instructions SupportRadiant Surface Units Troubleshooting Tips Operating Instructions Care and CleaningUsing the surface units How to SetUsing the Warming Zone on some models Using the Bridge Surface UnitInstructions Care and Cleaning Safety Instructions OperatingTemperature Limiter Dual Surface Unit Control KnobSelecting types of cookware Using a pressure canner, Observe the Following Points in CanningUsing the oven controls Programmed functions must be resetHas been a power outage Using the self-cleaning oven sectionUsing the oven SafetyTroubleshooting Tips How to Set the Oven for Broiling Broiling GuideIf your range is connected to HI BroilUsing the clock, timer and control lockout CleaningOperating Instructions Care Using the timed baking and roasting features Safety InstructionsSupport Troubleshooting Tips Care Using the probe. on some models Troubleshooting Tips Consumer SupportCare and Cleaning Using the convection oven Cleaning OperatingConsumer Support Troubleshooting Tips CareCare and Cleaning Troubleshooting Tips Consumer SupportHow to Set the Oven for Convection Baking or Roasting Convection RoastUsing the timed features for convection cooking Tips Care and Cleaning Operating InstructionsOror Cleaning Operating Instructions Safety Convection Roasting GuideUsing the proofing and warming features How to Set the Oven For Proofing on some modelsHow to Set the Oven For Warming on some models To Crisp Stale ItemsAdjust the oven thermostat-Do it yourself Cleaning Operating InstructionsTo Adjust the Thermostat Type of margarine will affect baking performanceUsing the self-cleaning oven Before a Clean CycleHow to Set the Oven for Cleaning Instructions Operating Instructions CareAfter a Clean Cycle How to Delay the Start of CleaningSpecial features of your oven control Safety InstructionsFahrenheit or Celsius Temperature Selection Hour ShutdownConsumer Support Troubleshooting Tips Operating Instructions SafetyTone Volume CareConvection baking temperatures Converted temperature of 325FTo deactivate the feature Touch the Convection Bake orUsing the Sabbath Feature Troubleshooting Tips Care and CleaningHow to Exit the Sabbath Feature How to Set for Regular Baking/RoastingCare and cleaning of the range How to Remove Packaging TapeControl Knobs Oven VentOperating Instructions Safety Troubleshooting Tips Care and CleaningCleaning the Oven Door Lift-Off Oven DoorInstructions Care Instructions OperatingRemovable Oven Floor Oven Racks and Convection Roasting RackInstructions Safety Cleaning OperatingCare Stainless Steel Surfaces on some models Painted SurfacesDo not use a steel wool pad it will scratch the surface Cleaning the glass cooktop Cleaning Operating InstructionsMetal Marks and Scratches Instructions Operating InstructionsDamage from Sugary Spills and Melted Plastic To Order PartsBefore You Call For Service… Problem Possible Causes What To DoOven temperature Food does not bakeOr roast properly Food does notClock and timer do See the Using the clock and timer sectionSee the Using the self-cleaning oven section During a clean cycleControl signals after See the Special features of your oven control sectionPower outage Or start timeConsumer Support Troubleshooting Tips Care and Cleaning We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration GE Electric Range Warranty GE Will ProvideWhat GE Will Not Cover Warrantor General Electric Company. Louisville, KYSchedule Service Parts and AccessoriesConsumer Support GE Appliances Website Real Life Design Studio