GE JGBC20 Troubleshooting Tips Consumer Support, Cooktop Surface, To Order

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Cooktop Surface

Safety

To avoid damaging the porcelain enamel surface of the cooktop and to prevent it from becoming dull, clean up spills right away. Foods with a lot of acid (tomatoes, sauerkraut, fruit juices, etc.) or foods with high sugar content could cause a dull spot if allowed to set.

When the surface has cooled, wash and rinse. For other spills such as fat spatterings, etc., wash with soap and water once the surface has cooled. Then rinse and polish with a dry cloth.

Be careful when you clean the cooktop because the area over the pilot will be hot (on models with standing pilots).

NOTE: Do not store flammable materials in an oven or near the cooktop. Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

NOTE: Do not lift the cooktop on sealed burner models. Lifting the cooktop can lead to damage and improper operation of the range.

Instructions Operating Instructions

Stainless Steel Surfaces (on some models)

Do not use a steel-wool pad; it will scratch the surface.

To clean the stainless steel surface, use CERAMA BRYTE® Stainless Steel Appliance Cleaner. Apply with a damp cloth, clean the surface and wipe with a dry cloth or paper towel to a high gloss. Repeat if necessary.

To Order

To order CERAMA BRYTE® Stainless Steel Appliance Cleaner, please call our toll-free number:

National Parts Center

800.626.2002

CERAMA BRYTE®

Stainless Steel Appliance

Cleaner . . . . . . . . . . . . . . . . . . . . . . . .# PM10X311

Installation Instructions

Lift-Up Cooktop (on models with standard twin burners)

Some models have dual support rods that will hold the cooktop up while you clean underneath it.

Clean the area under the cooktop often. Built-up soil, especially grease, may catch on fire.

To make cleaning easier, the cooktop may be lifted up.

NOTE: Do not lift the cooktop on sealed burner models. Lifting the cooktop can lead to damage and improper operation of the range.

To raise the cooktop:

Be sure the burners are turned off.

Remove the grates and drip pans (if so equipped).

Grasp the two front burner wells and lift up.

Clean under the cooktop with hot, soapy water and a clean cloth. If you removed your surface burners while cleaning, make sure they are properly seated when replacing them.

After cleaning, lower the cooktop (be careful not to pinch your fingers). Lower cooktop gently to avoid blowing out pilot flames (on standing pilot models).

Replace drip pans (if so equipped) and grates.

Troubleshooting Tips Consumer Support

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Contents Write the model and serial numbers here Model # Serial # Non-Self-Cleaning GasANTI-TIP Device Consumer Support TroubleshootingSafety Instructions Operating Instructions Important Safety NoticeOperating Instructions Safety Cook Meat and Poultry THOROUGHLY… Surface Burners Surface Burners Tips Installation Instructions Operating Using the gas surface burnersBefore Lighting a Gas Burner Instructions Troubleshooting Tips How to Select Flame SizeTop-of-Range Cookware Display Clock While Kitchen Timer Is Operating Using the clock and timerTo Set the Kitchen Timer To Change or Cancel the Kitchen Timer SettingOven Vent Using the ovenBefore You Begin… Oven ControlOven Moisture How to Set the Oven for Baking or RoastingPreheating and Pan Placement Aluminum FoilBroiling Guide Suggestions How to Set the Oven for BroilingComments Broiling GuideTo Adjust the Thermostat Adjust the oven thermostat-Do it yourselfSafety Instructions Instructions Troubleshooting Tips Consumer SupportTips Installation Instructions Operating Instructions Care and cleaning of the rangeStandard Twin Burner Assemblies on some models Burner Grates SafetyBurner caps Cooktop Surface Troubleshooting Tips Consumer SupportTo Order Oven Bottom Consumer Support Troubleshooting TipsTo clean the outside of the door Lift-Off Oven DoorOven Air Vents Instructions OperatingBroiler Pan and Grid Removable Broiler Drawer on some modelsOven Shelves To Clean the Continuous-Cleaning Oven Before YOU Begin Commonwealth of MassachusettsMaterials YOU MAY Need For Your SafetyTools YOU will Need Part IncludedInstallation Safety Instructions Dimensions and Clearances Model and Serial Number Location LocationProvide Adequate GAS Supply Connect the Range to GASInstallation Instructions Gas Flow into Range Alternate HookupFor models equipped with Standard Twin Burners Flexible Connector HookupElectrical Connections Light the Surface Burner Pilots Seal the OpeningsLight the Pilots Electric DisconnectLight the Oven Pilot Adjust the Surface Burner Pilots if NecessaryCheck Ignition of Oven Burner Quality of Flames Check Ignition of Surface BurnersStanding Pilot Models Electric Ignition Models⁄ 8 ″ Install the ANTI-TIP DeviceLevel the Range Range must be secured with anWhen ALL Hookups are Completed Install the ANTI-TIP DeviceBefore you call for service… Oven temperature See the Using the clock and timer sectionSee the Care and cleaning of the range section See the Installation of the range sectionRainbow effect Power outageCrackling or Popping soundWe’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Looking For Something More? AccessoriesWhat GE Will Not Cover GE Will ReplaceCamco Will Replace Safety Instructions OperatingWhat Camco Will Not Cover Real Life Design Studio Schedule ServiceParts and Accessories Consumer Support GE Appliances Website