GE JGBC20 installation instructions Before you call for service…

Page 40

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

Top burners do not light

Plug on range is not completely

Make sure electrical plug is plugged into a live,

or do not burn evenly

inserted in the electrical outlet.

properly grounded outlet.

Burner hole or slits on the side Remove the burners (on models with standard twin

of the burner may be clogged. burners) or burner heads and caps (on models with sealed burners) and clean them with a sewing needle or twist-tie. Make sure you do not enlarge the holes.

On sealed burner models, check and clean the electrode area for burned-on food or grease.

 

Improper burner assembly.

Make sure the burner parts are installed correctly.

 

 

See the Care and cleaning of the range section.

 

 

 

 

Drip pans (on some models)

Make sure the drip pans are installed correctly.

 

are not installed correctly.

 

 

 

 

 

Pilot(s) is (are) not lit

See the Light the Surface Burner Pilots section in the

 

(on standing pilot models).

Installation Instructions.

 

 

 

Burner flames very

Improper air to gas ratio.

If range is connected to LP gas, contact the person

large or yellow

 

who installed your range or made the conversion.

 

 

 

Surface burners light

The oven gas shut-off valve

To check the oven gas shut-off valve on sealed burner

but oven does not

may have accidentally been

models, remove the broiler drawer or kick panel

 

moved during cleaning or

(see the Care and cleaning of the range section) and

 

moving.

look for the gas shut-off lever at the back of the range.

Lever is

shown closed.

PULL TO OPEN.

Sealed burner models

To check the oven gas shut-off valve on standard twin burner models, raise the cooktop and look for the gas shut-off lever at the extreme right rear corner. (Standing pilot models do not have a gas shut-off valve on the regulator.) Follow the directions in box A or B that match your regulator type.

Lever is shown closed.

A

Lever is shown closed.

B

PULL TO OPEN.

 

PULL TO OPEN.

 

Standard twin burner models

Standard twin burner models

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Contents Non-Self-Cleaning Gas Write the model and serial numbers here Model # Serial #Consumer Support Troubleshooting ANTI-TIP DeviceImportant Safety Notice Safety Instructions Operating InstructionsOperating Instructions Safety Cook Meat and Poultry THOROUGHLY… Surface Burners Surface Burners Tips Installation Instructions Operating Using the gas surface burnersBefore Lighting a Gas Burner Instructions Troubleshooting Tips How to Select Flame SizeTop-of-Range Cookware Using the clock and timer To Set the Kitchen TimerTo Change or Cancel the Kitchen Timer Setting Display Clock While Kitchen Timer Is OperatingUsing the oven Before You Begin…Oven Control Oven VentHow to Set the Oven for Baking or Roasting Preheating and Pan PlacementAluminum Foil Oven MoistureHow to Set the Oven for Broiling Broiling Guide SuggestionsBroiling Guide CommentsAdjust the oven thermostat-Do it yourself Safety InstructionsInstructions Troubleshooting Tips Consumer Support To Adjust the ThermostatTips Installation Instructions Operating Instructions Care and cleaning of the rangeStandard Twin Burner Assemblies on some models Safety Burner GratesBurner caps Cooktop Surface Troubleshooting Tips Consumer SupportTo Order Consumer Support Troubleshooting Tips To clean the outside of the doorLift-Off Oven Door Oven BottomInstructions Operating Broiler Pan and GridRemovable Broiler Drawer on some models Oven Air VentsOven Shelves To Clean the Continuous-Cleaning Oven Commonwealth of Massachusetts Before YOU BeginFor Your Safety Tools YOU will NeedPart Included Materials YOU MAY NeedInstallation Safety Instructions Dimensions and Clearances Location Model and Serial Number LocationConnect the Range to GAS Provide Adequate GAS SupplyInstallation Instructions Alternate Hookup Gas Flow into RangeFlexible Connector Hookup For models equipped with Standard Twin BurnersElectrical Connections Seal the Openings Light the PilotsElectric Disconnect Light the Surface Burner PilotsAdjust the Surface Burner Pilots if Necessary Light the Oven PilotCheck Ignition of Oven Burner Check Ignition of Surface Burners Standing Pilot ModelsElectric Ignition Models Quality of FlamesInstall the ANTI-TIP Device Level the RangeRange must be secured with an ⁄ 8 ″Install the ANTI-TIP Device When ALL Hookups are CompletedBefore you call for service… See the Using the clock and timer section See the Care and cleaning of the range sectionSee the Installation of the range section Oven temperaturePower outage Crackling orPopping sound Rainbow effectWe’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Accessories Looking For Something More?GE Will Replace What GE Will Not CoverCamco Will Replace Safety Instructions OperatingWhat Camco Will Not Cover Schedule Service Parts and AccessoriesConsumer Support GE Appliances Website Real Life Design Studio