GE JGB910 JGB920 Customer Service Troubleshooting Tips, GE Will Replace, At No Charge To You

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Safety Instructions

GE Gas Range Warranty. (For customers in the United States)

All warranty service provided by our Factory Service Centers or an authorized Customer Care® technician. For service, call 800-GE-CARES.

For The Period Of:

GE Will Replace, At No Charge To You:

One Year

Any part of the range which fails due to a defect in materials or workmanship.

From the date of the

During this full one-year warranty, GE will also provide, free of charge, all labor

original purchase

and in-home service to replace the defective part.

 

 

Operating Instructions

Five Years

From the date of the original purchase (on glass cooktop models only)

A replacement glass cooktop if it should: crack due to thermal shock; discolor; crack at the rubber seal between the glass cooktop and the porcelain edge; or if the warming zone pattern wears off.

A replacement warming zone surface unit if it should burn out.

During this limited additional four-year warranty, you will be responsible for any labor or in-home service.

What GE Will Not Cover:

Installation Instructions

Service trips to your home to teach you how to use the product.

Improper installation.

Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.

Damage to the glass cooktop caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the Owner’s Manual.

Damage to the glass cooktop caused by use of cleaners other than the recommended cleaning creams.

Replacement of house fuses or resetting of circuit breakers.

Damage to the product caused by accident, fire, floods or acts of God.

Incidental or consequential damage to personal property caused by possible defects with this appliance.

Customer Service Troubleshooting Tips

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

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Contents GE Appliances 183D5580P072 49-8995-204-00 JR 350A4502P216Customer Service ANTI-TIP DeviceWrite the model and serial numbers here GE & You, a Service PartnershipStaple sales slip or cancelled check here Two easy ways to register your applianceImportant Safety Notice All ranges can tip and injury could resultSafety Instructions Surface Burners Operating Instructions Installation Instructions Glass Cooktop Surface on some modelsService Tips Installation Instructions Operating InstructionsInstructions Operating Using the gas surface burnersSafety InstructionsWok This Way Top-of-Range CookwareStove Top Grills About the glass surface on some models… Using the electric glass top warming zone. On some modelsInstructions Operating Instructions Installation Food TypeUsing the oven controls Oven Control, Clock and Timer Features and SettingsInstallation Instructions Special features of your oven controlFahrenheit or Celsius Temperature Selection Hour Shut-OffCook and Hold TipsControl Lockout on some models Start padSafety Instructions Troubleshooting Tips Customer ServiceBefore you begin… Using the ovenPower Outage Oven VentAluminum Foil How to Set the Oven for Baking or RoastingPreheating and Pan Placement Oven MoistureHI Broil How to Set the Oven for BroilingBroiling Guide To Reset the Timer Using the clock and timerTo Set the Timer To Cancel the TimerHow to Set a Delayed Start and Automatic Stop Using the timed baking and roasting featuresHow to Set an Immediate Start and Automatic Stop CustomerUsing the probe. On some models How to Set the Oven For Roasting When Using the ProbeConvection Roast Using the convection ovenConvection Bake Automatic Convection ConversionMetal and Glass How to Set the Oven for Convection Baking or RoastingPaper and Plastic Multi-Shelf BakingInstallation Instructions Operating Instructions Safety Touch the Convection Roast padConvection Roasting Guide MeatsTouch the Convection Bake pad Using the timed features for convection bakingTroubleshooting Tips Installation To Adjust the Thermostat Adjust the oven thermostat-Do it yourselfInstructions Troubleshooting Tips Customer Service Type of margarine will affect baking performanceControl Knob Using the electric warming drawerWhen Using the Warming Drawer PanTo Warm Serving Bowls and Plates Temperature Selection ChartTo Crisp Stale Items How to Set the Oven for Cleaning Using the self-cleaning ovenBefore a Clean Cycle After a Clean Cycle How to Delay the Start of CleaningBurner Heads Care and cleaning of the rangeSealed Burner Assemblies-porcelain cooktop models Burner CapsSealed Burner Assemblies-glass cooktop models Tips Customer ServiceInstallation Instructions Troubleshooting For porcelain cooktop models only Burner GratesCooktop Surface on porcelain cooktop models Safety Instructions Cleaning the glass cooktop surface. On some modelsNormal Cleaning For Heavy, Burned-On Soil…Lift-Off Oven Door To clean the inside of the doorTo clean the outside of the door Oven BottomRemovable Warming Drawer on some models Warming Drawer RackWarming Drawer Pan To replace the warming drawerUpper Control Panel Instructions Safety InstructionsOven Air Vents Lower Control Panel and KnobsOven Shelves Oven Light ReplacementInstructions Installation Instructions Fluorescent Top LightOperating Instructions Installation of the rangeRead these instructions completely and carefully Must Never be Less than 24 Inches 46 3⁄8 28 1⁄4 to36 ⁄ ± 1⁄4 Troubleshooting Tips LocationConnect the Range to Gas Operating InstructionsProvide Adequate Gas Supply Gas Pipe and Electrical Outlet Locations Installer Inform Troubleshooting Tips Installation Customer ServiceFlexible Connector Hookup Gas Flow into RangeGrounding IMPORTANT-Please read carefully Electrical Connections Electrical RequirementsExtension Cord Cautions Preferred MethodSeal the Openings Instructions Operating Instructions SafetyElectric Disconnect Check Ignition of Surface BurnersYellow flames Quality of FlamesCheck Ignition of Oven Burner Soft blue flames-Normal for natural gasLeveling the Range To remove the oven bottomTroubleshooting Tips Customer Installing the Anti-Tip DeviceWhen All Hookups Are Completed Problem Possible Causes What To Do Before You Call For Service…Operating Instructions Safety Instructions Clock and timer Control signals afterOven temperature too Florescent top lightIs on when you want After a clean cycle Oven not clean after aClean cycle Crackling orDisplay flashes Power outageDisplay goes blank Unable to getOperating Instructions Safety Instructions We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Operating Instructions Installation Instructions Operating Instructions Safety Instructions Safety Instructions What GE Will Not Cover Customer Service Troubleshooting TipsGE Will Replace, At No Charge To You Warrantor General Electric Company. Louisville, KYCamco Will Replace, At No Charge To You What Camco Will Not CoverService Telephone Numbers GE Answer Center

JGB910 JGB920 specifications

The GE JGB910 and JGB920 are advanced gas ranges that combine professional-grade cooking performance with innovative technology and user-friendly features. These ranges are designed for home chefs seeking precision and efficiency in their culinary endeavors.

One of the standout features of both models is the powerful convection oven. Utilizing a third heating element and a fan, the convection oven circulates hot air throughout the oven cavity, ensuring even baking and roasting. This feature significantly reduces cooking times and allows for perfectly cooked dishes, enabling users to achieve restaurant-quality results at home.

The JGB910 and JGB920 are equipped with a versatile cooktop that includes five sealed burners, offering a variety of BTU outputs for different cooking techniques. The precise simmer burner is ideal for delicate sauces, while the high-heat burner is perfect for searing and frying. This range also features a center oval burner, which accommodates larger pans and griddles, enhancing cooking flexibility.

In terms of technology, the GE JGB910 and JGB920 come with Smart Technology functionality, allowing users to control their appliance remotely through compatible smart devices. This feature enables cooks to preheat the oven or adjust cooking settings from anywhere in the home, providing convenience and flexibility.

Another notable characteristic is the self-cleaning option, which utilizes high temperatures to burn away food residues, making maintenance effortless. The ranges also feature adjustable racks, allowing users to configure their oven space according to their cooking needs. The interior is lit with bright oven lighting, ensuring visibility while checking on dishes.

Aesthetically, both models display a sleek, modern design with a stainless steel finish that complements any kitchen decor. The front control knobs are intuitive and easy to operate, allowing for precise heat adjustments during cooking. Furthermore, the ranges have a built-in oven window and heat-resistant handle, ensuring safety and efficiency during use.

Overall, the GE JGB910 and JGB920 are ideal choices for anyone looking to elevate their culinary experience. With their powerful performance, innovative technology, and elegant design, these gas ranges are a perfect blend of form and function, designed to meet the demands of modern home cooking. Whether you are baking, roasting, or sautéing, these ranges deliver exceptional results every time.