Paradyne 8510 DSL, 8310 MVL manual Monitoring the DSL Cards, Troubleshooting and Diagnostics

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Hotwire DSLAM System Description

Monitoring the DSL Cards

The Hotwire DSLAM software provides submenu options to monitor the activity of the Hotwire DSL cards. The monitoring screens allow you to:

HList the status of active ports and interfaces in a card, as well as display statistics about other physical layers and interfaces.

HDisplay network protocol statistics, such as information about an application program assigned to a specific socket number, UDP statistics, TCP data and connection statistics, IP statistics, ICMP packet statistics, and SNMP statistics including SNMP authentication statistics.

HDisplay bridging information about the Client, ARP, and VLANs.

HDisplay endpoint information about DSL ports 1 through 4 such as SN type, system name, system contact, and system location. Model and serial number, along with firmware and hardware revisions are also shown.

Use the monitoring screens to help you gather pertinent information and isolate potential problem areas. You can monitor the system with either Administrator or Operator permission.

For more information about monitoring the system, see Chapter 6, Monitoring the Hotwire DSLAM.

Troubleshooting and Diagnostics

The Hotwire DSLAM system provides DSL diagnostic submenu options that:

HDisplay selftest results for CPU health, memory and ports, and resets.

HShow major alarms such as Selftest Failure, Processor Failure, and DSL or Ethernet port failure.

HShow minor alarms such as Configuration Error or Incorrect SN ports.

HRun a nondisruptive packet echo test over the DSL line.

NOTE:

You must have Administrator permission to perform most of the troubleshooting and diagnostic activities. However, you can run nondisruptive tests as a user with operator permission.

For more information about troubleshooting and diagnostics, see Chapter 7,

Diagnostics and Troubleshooting.

8000-A2-GB26-00

May 1998

1-7

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Contents HOTWIRE Dslam for 8310 MVL and 8510 DSL Cards Copyright 1998 Paradyne Corporation All rights reserved Contents Initial Setup Instructions Traps Contents Document Purpose and Intended Audience About This GuideSection Description Document SummaryDocument Number Document Title Product-Related DocumentsViii What is the Hotwire DSLAM? Hotwire Dslam System DescriptionOptional Central Office COHotwire Dslam chassis There are two types of chassis Hotwire Dslam Components98-15973 One Management Communications Controller MCC card FeaturesSoftware Functionality Levels of AccessConfiguring the DSL Cards Monitoring the DSL Cards Troubleshooting and DiagnosticsHotwire Dslam System Description Overview Hotwire Menus and ScreensMenu and Screen Formats Components of a Hotwire MenuComponents of a Hotwire Screen Keys Definition Commonly Used Navigation KeysHotwire Chassis Hotwire Menu HierarchyHotwire Chassis Main Menu Hotwire ± DSL Menu Hotwire ± MCC MenuHotwire DSL DiagnosticsPorts ConfigurationCard Status Interfaces Download CodeLogging In to the System User Login Screen Reviewing the Levels of AccessCard Selection Screen Position Display Description Automatically Logging Off Exiting From the SystemManually Logging Off Accessing the System for the First Time Initial Setup InstructionsInitial Setup Instructions Additional Setup Instructions Field Input Description Whats Next?Chassis Information Screen Configuring the MCC Card and DSL Cards Configuring the Hotwire DslamFor the Management Domain, perform task See For each Access Node, perform task SeeClear Nvram Setting the IP Address and Subnet MaskSetting Time and Date Configuration → Snmp → Communities/Traps A-F-B Creating the Default RouteConfiguring the Active Vlan on each DSL or MVL Port Configuring VLANs on a DSL or MVL CardConfiguring Static Users Configuring the Next Hop Router for each VlanConfiguring the Hotwire Dslam DSL Configuration Card Status Screens MVL and 8510 DSL Card ConfigurationCard Info Card Information Card Status Options 1Time/Date Nvram ClearCard Status Options 2 Apply Download Card Status Options 3Ethernet Port DSL Configuration Ports ScreensPorts Options 1 DSL Ports DSL Parameters 8510 Card Ports Options 2DSL Ports DSL Parameters 8310 Card DSL Configuration Interfaces ScreensPorts Options 3 Interfaces Options DSL Configuration Users ScreensGeneral General Interfaces Control Control InterfacesDSL Configuration Bridge Screens General Bridge Options 1Card Vlan Card Port Vlan PortClient Vlan Client Bridge Options 2ARP Parameters and Add ARP Entry E a and B Parameters aSN Configuration DSL Configuration Service Node ScreensService Node Options DSL Monitoring Card Status Screens Monitoring the Hotwire DslamCard Info General Card Information Login HistoryCard Status Options Active List Active Ports List DSL Monitoring Physical Layer ScreensPhysical Layer Options 1 Ethernet Stats Ethernet Statistics Physical Layer Options 2Initialized EtherHDLC Ports ± s1c, s1d, s1e, or s1f Physical Layer Options 3EtherHDLC Stats EtherHDLC Statistics DSL Perf Stats DSL Performance Stats Physical Layer Options 4DSL Link Perf DSL Link Performance Summary DSL Xmit Status DSL Transmit Stats DSL Error StatsPhysical Layer Options 5 DSL Monitoring Interfaces Screens Status Interface Status Monitor Interfaces OptionsActive List Active Interfaces List Monitoring → Network Protocol B-D DSL Network Protocol ScreensUDP Statistics Network Protocol Options 1Socket Statistics TCP Statistics TCP Data Statistics Network Protocol Options 2IP Statistics Network Protocol Options 3TCP Connection Statistics Snmp Statistics Network Protocol Options 4Icmp Statistics Icmp Packet Statistics Network Protocol Options 5 Snmp Authentication StatisticsDSL Bridge Screens MAC Table Bridge TableARP Table ClientUser to Display ± Entry number DSL SN Information Screen Service Node Options Applications Screens Diagnostics and TroubleshootingDiagnostic Screens Alarms Card Alarms Diagnostics OptionsSelftest DSL Packet Echo TestR U U U X TroubleshootingMajor Alarms 1 Failure Type Action Checking AlarmsFailure Major Alarms 2 Failure Type ActionEthernet port 1. Check cable connections to the Dslam Threshold Minor Alarms 1 Failure Type ActionMargin Link Down Minor Alarms 2 Failure Type ActionExcessive Collisions Network ProblemsSlow Performance No Response at Startup Cannot Upload Configurations to a Unix ServerDiagnostics and Troubleshooting Download Code and Apply Fully Functional System Deferred Apply Tftp Server ConfigurationDownload Code Download Only System Automatic Immediate Apply Apply DownloadDownload Code and Apply Download Event Trap Class Comment Trap # ± MIB TrapsDSL Card Traps Traps Event Trap Class Comment Trap # ± MIB Traps Glossary Ethernet E1aEthernet address FilterPacket Service NodePots Splitter Proxy ARPTerminal emulation TelnetTraceRoute UpstreamIN-1 IndexIN-2