Before You Call
Solutions to Common Problems
Before you call for service, review this list. tt may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE |
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Range | is not | level. |
| Poor installation. | Place | oven | rack | in center | of oven. Place | a level on | the | oven | rack. Adjust | |||||
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| leveling legs at base of range until the rack is level. When range is level, cooktop may | ||||||||||||||
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| appear out of | alignment | if countertop | is not level. |
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| Weak, unstable floor. Be sure floor is level and can adequately support range. Contact | ||||||||||||||
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| a carpenter to correct sagging or sloping floor. |
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| Kitchen cabinet | misalignment | may | make | range | appear | to | be unlevel. | Be | sure cabinets | |||||
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| are square and have sufficient room for range clearance. |
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Cannot | move | appliance | easily. Appliance | Cabinets not | square | or | are | built | in too | tight. | Contact | a | cabinet | maker | to | correct the | ||
must be accessible for | service. | problem. |
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Contact builder or installer to make appliance accessible.
Carpeting | interferes | with | range. | Provide | sufficient | space | so range | can be | lifted over |
carpet. |
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Gas line | is | Have | a flexible | C.S.A. International | approved | metal | appliance | ||
connector | installed. |
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Surface burners do not light.
Surface burner flame burns halfwayaround.
Surface burner flame is orange.
Oven does not operate.
Entire appliance does not operate.
Oven light does not work.
Surface Control knob has not been completely turned to LITE. Push in and turn the Surface Control knob to LITE until burner ignites and then turn control knob to desired flame size.
Burner ports are clogged. With the burner off, use a
ports. See "Surface Burners" in the General Care & Cleaning table for additional cleaning instructions.
Range power cord is disconnected from outlet (electric ignition models only). Be sure cord is securely plugged into the outlet.
Electrical power outage (electric ignition models only). Burners can be lit manually. See
Setting Surface Controls.
Burner ports are clogged. With the burner off, clean ports by using a
Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until
flame is full. Dry the burners thoroughly following instructions in the General Care &
Cleaning section.
Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.
In coastal areas, a slightly orange flame is unavoidable due to salt air.
Be sure the oven controls are set correctly for the desired function. See Setting Oven
Controls or Entire Appliance Does Not Operate (see below).
Be sure regulator gas valve is "ON". See installation instructions.
Check house circuit breakers.The time of day must be set in order to operate the oven.
Make sure electrical cord/plug is plugged tightly into outlet (electric ignition models only).
Service wiring not complete. Call
Electrical power outage (electric ignition models only). Check house lights to be sure. Call your local electric company for service. Surface burners can be lit manually. See Setting Surface Controls.
Be sure gas supply is turned on.
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