Kenmore 790.4659 Before you call, Occurrence, Possible Cause/Solution, Range is not level, heat

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Before you call

Solutions to Common Problems

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

	OCCURRENCE	POSSIBLE CAUSE/SOLUTION

	Range is not level.	Poor installation. Place oven rack in center of oven. Place a level on the oven rack.
		Adjust leveling legs at base of range until the rack is level. When range is level, cooktop
		may appear out of alignment if countertop is not level.
		Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a
		carpenter to correct sagging or sloping floor.
		Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are
		square and have sufficient room for range clearance.

	Cannot move appliance	Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
	easily. Appliance must be	Contact builder or installer to make appliance accessible.
	accessible for service.	Contact builder or installer to make appliance accessible.
	accessible for service.
		Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet.

	Entire range or oven does	Make sure cord/plug is tightly into outlet.
	not operate.	Service wiring is not complete. Contact your Sears Service Center, installing agent or

		qualified servicer.
		Power outage. Check house lights to be sure. Call your local electric company for service.

	Surface element does not	No power to the appliance. Check steps under “Entire range or oven does not operate”
	heat.	in this Before You Call checklist.
		Too low heat setting.Turn control to a slightly higher setting until element comes on.
		Incorrect control is on. Be sure to use correct control for the element to be used.

	Surface element too hot or	Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial markings
	not hot enough.	are an indicator of relative heat settings and will vary slightly.
		Voltage is incorrect. Be sure appliance is properly connected to the specified power source. If you
		are not sure about this requirement call 1-800-4-MY-HOME®for service (See back cover).
		Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat bottom,
		evenly balanced medium or heavyweight cookware.Heavy and medium weight pans heat evenly.
		Because lightweight pans heat unevenly, foods may burn easily.

	Food not heating evenly.	Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat
		bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight
		pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.
		Incorrect control setting. Raise or lower setting until proper amount of heat is obtained.

	Drip bowls are pitting or	Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause corrosion.
	rusting.	Remove and wash drip bowls as soon as possible after a spillover.
		Normal environment. Houses along sea coast are exposed to salt air. Protect bowls as much
		as possible from direct exposure to salt air.

Drip bowls turning color or distorted out of shape.

Bottom surface of cookware extends beyond surface elements and touches cooktop surface. This can cause high enough temperatures to discolor the drip bowls. DO NOT use cookware of this type. Pan sizes should be matched to the size of the element. Replacement drip bowls may be purchased from Sears Parts & Repair.

Surface elements not seated properly in terminal. Turn control to OFF. Be sure surface element is COOL. Lift out surface element. Position element properly, following instructions under General Care & Cleaning.

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Contents 790.46585 Electric RangeEstufa eléctrica Slide-in modelsSerial Plate Location Table of ContentsProduct Record Kenmore WarrantyRead all instructions before using this appliance Important Safety InstructionsENGLISH Install anti-tip device packed with rangeFOR COOKTOPSWITH COIL ELEMENTS ONLY IMPORTANT INSTRUCTIONS FOR USING YOUR COOKTOPIMPORTANT INSTRUCTIONS FOR USING YOUR OVEN FOR GLASS COOKTOPS ONLYIMPORTANT INSTRUCTIONS FOR CLEAN- ING YOUR RANGE SAVE THESE SAFETY INSTRUCTIONSSELF-CLEANING OVENS IMPORTANT SAFETY NOTICEPROTECTION AGREEMENTS Your Electric Range featuresFeatures RangeModels with Ceramic Glass Cooktop Setting Surface ControlsModels with Coil Surface Elements Setting Surface ControlsSurface Cooking Settings Setting Surface Controls cont’dModels with Ceramic Glass Cooktop cont’d Recommended Settings for Single andOperating the Dual Surface Radiant Element Selecting Surface Cooking CookwareCookware Material types To Operate the Dual Surface ElementAir Circulation in the Oven Before Setting Oven ControlsArranging Oven Racks Oven Vent Location -Models with Coil ElementsTemperature conversion Control Pad FunctionsFor a silent control panel BakeTo Change the Minute Timer while it is in use Setting Oven ControlsTo Set the Minute Timer To Set the ClockTo Set or Change the Temperature for Baking Setting Oven Controls cont’dTo set Control for Oven Lockout feature To Set Control for Continuous Bake or 12 Hour Energy SavingTo Change the Oven Temperature or Bake Time after Baking has Started To Set the Timed Bake and Delay Start FeaturesWhen the Set Bake Time Runs Out when cooking time Baking problems and solutionsBaking Problems Oven Baking InformationBroil Rack Position Table Refer to Figure To Set for BroilingTo Operate the Oven Light Rack PositionTo Adjust Oven Temperature Adjusting the Oven TemperatureSetting the Warm & Hold Feature To set Warm & HoldWhat to Expect during Cleaning Self-CleaningSelf-Cleaning Oven Adhere to the following cleaning precautionsStopping or Interrupting a Self-Cleaning Cycle Self-Cleaning cont’dSelf-Clean Time Length When the Self-Clean Cycle is CompletedHow to Clean General Care & CleaningCleaning Various Parts of Your Range SurfacesDaily Cleaning For normal soil General Care & Cleaning cont’dPorcelain Enamel Cooktop Cleaning Instructions CLEANING AGENTSCleaning Recommendations for the Ceramic Glass Cooktop To Raise the Top for CleaningCeramic Glass Cooktop Cleaning & Maintenance Plastic or foods with a high sugar contentSpecial Door Care Instructions - Most oven doors contain glass Care and Cleaning of Stainless Steel Stainless Steel models onlyRemoving and Replacing the Oven Door Do not use the following on the ceramic glass cooktopBE IN PLACE WHEN THE OVEN IS IN USE To Replace the Light Bulb Storage DrawerChanging Oven Light Removing and Replacing Storage DrawerSolutions to Common Problems Before you callPOSSIBLE CAUSE/SOLUTION accessible for serviceScratches or abrasions on Self-cleaning cycle doescleaning cycle cooktop surfaceYour Home Sears Parts & Repair Service CenterGet it fixed, at your home or ours Our Home