Kenmore 665.1301 Problem Solution Water Remains, TUB/WILL not Drain, Hard Water White Residue on

PROBLEM	SOLUTION
WATER REMAINS IN THE	Be sure the cycle has completed (the green or blue light is on). If it has not, you will need to
TUB/WILL NOT DRAIN	resume the cycle by closing the door and pressing START/RESUME.
	If dishwasher is connected to a food waste disposer, be sure the knockout plug has been
	removed from the disposer inlet.
	Check for kinks in the drain hose.
	Check for food obstructions in the drain, air-gap, or disposer.
	Check your house fuse or circuit breaker.
HARD WATER	NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and
(WHITE RESIDUE ON	make it difficult to achieve good cleaning. You may bring water samples to Sears to check
DISHWASHER INTERIOR OR	your water hardness level. A water softener is strongly recommended if your hardness is
GLASSWARE)	15 grains or more. If a water softener is not installed, the following steps may help:
	Use a commercial cleaner designed for dishwashers once per month.
	Clean the ULTRA WASH®	HE	filters at least once per month.
	Always use a rinse aid.
	Always use a high-quality, fresh detergent.
	Use a detergent booster/water softener additive designed for dishwashers.
ODORS	NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load
	daily until a full load is ready to run, or use the Top Rack Only option (on some models) for
	partial loads.
	Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in
	an upright glass measuring cup in the lower rack. Run a normal cycle with the Heated Dry
	option turned off. Do not use detergent.
	The dishwasher may not be draining properly, see “WATER REMAINS IN THE TUB/WILL
	NOT DRAIN” in “Troubleshooting.”
NOISY	NOTES:
	■ Surging sounds can occur periodically throughout the cycle while the dishwasher is
	draining.
	■ Normal water valve hissing may be heard periodically.
	■ A normal snap sound may be heard when the detergent dispenser opens during the
	cycle and when the door is opened at the end of the cycle.
	■ Improper installation will affect noise levels.
	Be sure the filters are properly installed.
	A thumping sound may be heard if items extend beyond the racks and interfere with the
	wash arms. Readjust the dishware and resume the cycle.
FOOD SOILS REMAIN	Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the
ON DISHES	washing performance (see “Loading for Best Performance”).
	Check filter to ensure it is properly installed. Clean it if needed. (See “Cleaning Instructions”
	in “ULTRA WASH® HE Filtration System” for details.)
	Select the proper cycle and option for the type of soils. The Pots & Pans cycle with the
	TURBOZONETM (on some models) option can be used for tougher loads.
	Be sure the incoming water temperature is at least 120°F (49ºC).
	Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled
	loads and hard water conditions.
	Scrape food from dishes prior to loading (do not prerinse).
DID NOT SANITIZE	If the sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the
	final rinse, or your water heater is set too low. Set your water heater to 120ºF (49ºC).

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