Sharp JB960 Clock and timer do, Crackling or, Popping sound, Excessive smoking, Clean cycle

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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Clock and timer do

 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

not work

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

 

A fuse in your home

Replace the fuse or reset the circuit breaker.

 

 

may be blown or the

 

 

 

circuit breaker tripped.

 

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the clock and timer section.

 

 

 

 

 

Oven will not self-clean

 

The oven temperature is

Allow the range to cool to room temperature and

 

 

too high to set a self-clean

reset the controls.

 

 

operation.

 

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the self-cleaning oven section.

 

 

 

 

 

 

 

The probe is plugged into

Remove the probe from the oven.

 

 

the outlet in the oven.

 

 

 

(on some models)

 

 

 

 

 

 

“Crackling” or

 

This is the sound of the

This is normal.

“popping” sound

 

metal heating and cooling

 

 

 

during both the cooking and

 

 

 

cleaning functions.

 

 

 

 

 

 

Excessive smoking

 

Excessive soil.

Touch the CLEAR/OFF pad. Open the windows to

during a clean cycle

 

 

 

rid the room of smoke. Wait until the LOCKED DOOR

 

 

 

 

light goes off. Wipe up the excess soil and reset the

 

 

 

 

clean cycle.

 

 

 

 

 

Oven door will not

 

Oven too hot.

Allow the oven to cool below locking temperature.

open after a clean cycle

 

 

 

 

 

 

 

 

 

Oven not clean after a

 

Oven controls not properly set.

See the Using the self-cleaning oven section.

clean cycle

 

 

 

 

 

Oven was heavily soiled.

Clean up heavy spillovers before starting the clean

 

 

 

 

 

 

cycle. Heavily soiled ovens may need to self-clean

 

 

 

 

again or for a longer period of time.

 

 

 

 

“LOCK DOOR” flashes

 

The self-clean cycle has been

Close the oven door.

in the display

 

selected but the door is not

 

 

 

closed.

 

 

 

 

 

LOCKED DOOR light

 

The oven door is locked

Touch the CLEAR/OFF pad. Allow the oven to cool.

is on when you want

 

because the temperature

 

to cook

 

inside the oven has not

 

 

 

dropped below the

 

 

 

locking temperature.

 

 

 

 

“F—and a number

 

You have a function error code. Touch the CLEAR/OFF pad. Put the oven back into

or letter” flash

 

 

 

operation.

in the display

 

 

 

 

 

If the function code repeats.

Disconnect all power to the range for at least 30

 

 

seconds and then reconnect power. If the function error code repeats, call for service.

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Contents GE Appliances Write the model and serial numbers here GE & You, a Service PartnershipStaple sales slip or cancelled check here Two easy ways to register your applianceTips Customer Service All ranges can tip and injury could resultCook Meat and Poultry THOROUGHLY… Surface Units Customer Service Tips CareSafety Using the surface unitsCare and Cleaning Troubleshooting Tips Customer Service Instructions Temperature LimiterTroubleshooting Tips Care About the radiant surface units…Selecting types of cookware Troubleshooting Tips Care and Cleaning Using the oven controlsCustomer Service Special features of your oven control Care and CleaningCook and Hold Customer Service Troubleshooting TipsUsing Convection Conversion Your control is set to use a 12 hour clockSafety Instructions Cleaning Troubleshooting TipsHow to Exit the Sabbath Feature How to Set for Regular Baking/RoastingBefore you begin… TroubleshootingTips Aluminum FoilBroiling Guide How to Set the Oven for BroilingHI Broil Using the clock and timer Cleaning OperatingHow to Set an Immediate Start and Automatic Stop Using the timed baking and roasting featuresService How to Set a Delayed Start and Automatic StopUsing the probe. on some models Operating Instructions SafetyConvection Roast Using the convection ovenConvection Bake Adapting Recipes…Metal and Glass How to Set the Oven for Convection Baking or RoastingPaper and Plastic Multi-Shelf BakingCleaning Troubleshooting Tips Customer Service Touch the Convection Roast padConvection Roasting Guide MeatsTroubleshooting Tips Customer Service Using the timed features for convection bakingTouch the Convection Bake pad Customer Service Troubleshooting Tips Care Adjust the oven thermostat-Do it yourselfSafety Instructions To Adjust the ThermostatBefore a Clean Cycle Using the self-cleaning ovenHow to Set the Oven for Cleaning After a Clean Cycle Customer Service Troubleshooting Tips Care and CleaningHow to Delay the Start of Cleaning Care and cleaning of the range OperatingLift-Off Oven Door Oven Shelves and Convection Roasting RackBroiler Pan & Grid Oven Light ReplacementTroubleshooting Tips Storage Drawer RemovalPainted Surfaces Stainless Steel Surfaces on some modelsDo not use a steel-wool pad it will scratch the surface Operating Instructions For Heavy, Burned-On Soil… Cleaning the glass cooktopSafety Instructions Normal Cleaning Special Care for Sugary SpillsBefore You Call For Service… Problem Possible Causes What To DoOr roast properly Oven temperatureFood does not bake Food does notClean cycle Clock and timer doDuring a clean cycle Is on when you wantOr start time Control signals afterPower outage Display goes blankOperating Instructions We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration What GE Will Not Cover GE Electric Range WarrantyGE Will Provide Warrantor General Electric Company. Louisville, KYService Telephone Numbers GE Answer Center

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