Stow G-2.9R manual Parts Ordering Procedures

PARTS ORDERING PROCEDURES

When ordering parts,

please supply the following information:

❒ Dealer account number

❒Dealer name and address

❒ Shipping address (if different than billing address) ❒ Return fax number

❒Applicable model number

❒ Quantity, part number and description of each part ❒ Specify preferred method of shipment:

✓	FedEx or UPS Ground	Note:Unless otherwise indicated by customer, all
✓	FedEx or UPS Second Day or Third Day	orders are treated as “Standard Orders”, and will
✓	FedEx or UPS Next Day	ship within 24 hours.We will make every effort to
✓	Federal Express Priority One	ship “Air Shipments” the same day that the order is
		received, if prior to 2PM west coast time. “Stock
✓	DHL
		Orders” must be so noted on fax or web forms.

✓Truck

Here’s how to get help...

Please have the model and serial number on hand when calling.

STOW MAIN OFFICE
18910 Wilmington Ave.	800-421-1244
Carson, CA 90746	FAX: 310-537-3927
Email: stow@stowmfg.com
Internet: www.stowmfg.com
SALES DEPARTMENT
310-661-4242	Fax: 310-604-9237
877-289-7869 (877-BUY-STOW)
PARTS DEPARTMENT
800-427-1244	FAX: 800-672-7877
310-537-3700	FAX: 310-637-3284
SERVICE DEPARTMENT
800-421-1244	FAX: 310-537-4259
310-537-3700
TECHNICAL ASSISTANCE
800-478-1244	FAX: 310-631-5032
WARRANTY DEPARTMENT
800-421-1244, EXT. 279	FAX: 310-537-1173
310-537-3700, EXT. 279

Place Your Parts Order Via Web or Fax

For Even More Savings!

(Domestic USA Dealers Only)

Extra Discounts!

All parts orders which include complete part numbers and are received by our automated web parts order system, or by fax qualify for the following extra discounts:

Ordered	Standard	Stock orders
via	orders	($750 list and above)
Fax	3%	10%
Web	5%	10%

Special freight allowances when you order 10 or more line items via Web or Fax!**

FedEx Ground Service at no charge for freight

No other allowances on freight shipped by any other carrier.

**Common nuts, bolts and washers (all items under $1.00 list price) do not count towards the 10+ line items.

NOTE:DISCOUNTSARESUBJECTTOCHANGE

STOWCONSTRUCTIONEQUIPMENT

Direct TOLL-FREE access to our Parts Department:

A DIVISION OF MULTIQUIP INC.		Toll-free nationwide — 800-427-1244
POST OFFICE BOX 6254	CARSON, CA 90749
888-252-STOW[888-252-7869]	310-537-3700	Toll-free FAX — 800-6-PARTS-7 (800/672-7877)
FAX: 310-537-1986	FAX: 800-556-1986
E-MAIL: stow@multiquip.com	INTERNET: www.stowmfg.com

STOW G-2.9R A.C. GENERATOR — OPERATION & PARTS MANUAL — REV. #1 (10/28/04) — PAGE 5