Multiquip DCA-10SPX4 operation manual Terms and Conditions of Sale Parts, Freightpolicy

Effective: October 1, 2002

TERMS AND CONDITIONS OF SALE — PARTS

PAYMENT TERMS

Terms of payment for parts are net 10 days.

FREIGHTPOLICY

All parts orders will be shipped collect or prepaidwiththechargesaddedtotheinvoice. All shipments are F.O.B. point of origin. Multiquip’sresponsibilityceaseswhenasigned manifest has been obtained from the carrier, andanyclaimforshortageordamagemustbe settledbetweentheconsigneeandthecarrier.

MINIMUMORDER

TheminimumchargeforordersfromMultiquip is $15.00 net. Customers will be asked for instructions regarding handling of orders not meetingthisrequirement.

RETURNEDGOODSPOLICY

Return shipments will beaccepted and credit will be allowed, subject to the following provi- sions:

1.A Returned Material Authorization must be approved by Multiquip prior to ship- ment.

2.ToobtainaReturnMaterialAuthorization,

alistmustbeprovidedtoMultiquipParts Salesthatdefinesitemnumbers,quanti- ties, and descriptions of the items to be returned.

a.Thepartsnumbersanddescriptions must match the current parts price list.

b.The list must be typed or computer generated.

c.The list must state the reason(s) for thereturn.

d.The list must reference the sales order(s)orinvoice(s)underwhichthe items were originally purchased.

e.The list must include the name and phonenumberofthepersonrequest- ing the RMA.

3.A copy of the Return Material Authoriza- tionmustaccompanythereturnshipment.

4.Freight is at the sender’s expense. All partsmust be returned freightprepaidto Multiquip’sdesignatedreceivingpoint.

5.Parts must be in new and resalable con- dition,intheoriginalMultiquippackage(if any), and with Multiquip part numbers clearly marked.

6.The following items are not returnable:

a.Obsolete parts. (If an item is in the price book and shows as being replaced by another item, it is obsolete.)

b.Any parts with a limited shelf life (such as gaskets, seals, “O” rings, andotherrubberparts)thatwerepur- chasedmorethansixmonthspriorto thereturndate.

c.Anylineitemwithanextendeddealer net price of less than $5.00.

d.Special order items.

e.Electrical components.

f.Paint, chemicals, and lubricants.

g.Decalsandpaperproducts.

h.Items purchased in kits.

7.The sender will be notified of any material received that is not acceptable.

8.Such material will be held for five working days from notification, pending instructions. If a reply is not received within five days, the material will be re- turned to the sender at his expense.

9.Credit on returned parts will be issued at dealer net price at time of the original purchase,lessa15%restockingcharge.

10.In cases where an item is accepted, for which the original purchase document can not be determined, the price will be based on the list price that was effective twelve months prior to the RMA date.

11.Credit issued will be applied to future purchasesonly.

PRICINGANDREBATES

Prices are subject to change without prior notice. Price changes are effective on a spe- cificdateandallordersreceivedonorafterthat datewillbebilledattherevisedprice.Rebates

forpricedeclinesandaddedchargesforprice increaseswillnotbemadeforstockonhandat the time of any price change.

Multiquip reserves the right to quote and sell directtoGovernmentagencies,andtoOriginal Equipment Manufacturer accounts who use our products as integral parts of their own products.

SPECIAL EXPEDITING SERVICE

A$35.00surchargewillbeaddedtotheinvoice forspecialhandlingincludingbusshipments, insuredparcelpostorincaseswhereMultiquip mustpersonallydeliverthepartstothecarrier.

LIMITATIONSOFSELLER’SLIABILITY

Multiquip shall not be liable here under for damagesinexcessofthepurchasepriceofthe itemwithrespecttowhichdamagesareclaimed, andinnoeventshallMultiquipbeliableforloss of profit or good will or for any other special, consequentialorincidentaldamages.

LIMITATIONOFWARRANTIES

Nowarranties,expressorimplied,aremadein connectionwiththesaleofpartsortradeacces- soriesnorastoanyenginenotmanufactured byMultiquip.Suchwarrantiesmadeinconnec- tion with the sale of new, complete units are made exclusively by a statement of warranty packaged with such units, and Multiquip nei- ther assumes not authorizes any person to assume for it any other obligation or liability whatever in connection with the sale of its products.Apartfromsuchwrittenstatementof warranty, there are no warranties, express, impliedorstatutory,whichextendbeyondthe descriptionoftheproductsonthefacehereof.

PAGE 72 — DCA-10SPX4— OPERATION AND PARTS MANUAL — REV. #0 (02/17/09)