Kohler K-1461, K-1375 Troubleshooting Procedures, Symptoms Probable Causes Recommended Action

Page 15

Troubleshooting Procedures (cont.)

Symptoms

Probable Causes

Recommended Action

4.

User keypad indicator bar

A.

Control program is locked.

A.

Reset GFCI or ELCB.

 

keeps scanning at

 

 

 

 

 

power-up.

 

 

 

 

 

 

B.

Wiring harness from user

B.

Check wiring for proper

 

 

 

keypad to control is loose,

 

connections. Replace wiring

 

 

 

disconnected or damaged.

 

harness if necessary.

 

 

C.

User keypad does not work.

C.

Replace user keypad.

 

 

D.

Control does not work.

D.

Replace control.

5.

User keypad is

A.

Power cord from pump to

A.

Check wiring for proper

 

illuminated, but pump

 

control is loose, disconnected or

 

connections.

 

won’t start.

 

damaged.

 

 

 

 

B.

Pump does not work.

B.

Replace pump.

 

 

C.

Control does not work.

C.

Replace control.

6.

Motor runs but pump

A.

Pump is shimmed too high.

A.

Lower pump/control to subfloor

 

won’t prime (cavitates).

 

 

 

level.

 

 

B.

Small air leak at pump inlet.

B.

Securely tighten nut(s) on intake

 

 

 

 

 

side of pump.

 

 

C.

Motor/pump does not work.

C.

Replace motor/pump.

 

 

D.

Control does not work.

D.

Replace control.

7.

Pump stops before 18

A.

GFCI or ELCB tripped.

A.

Identify source of fault, and correct.

 

minutes.

 

 

 

Reset GFCI or ELCB.

 

 

B.

Suction is blocked.

B.

Remove obstruction.

 

 

C.

Jets are blocked.

C.

Remove blockage.

 

 

D. Motor overheated and

D. Check for blockage at suction

 

 

 

protection device activated.

 

and/or jets. Remove blockage and

 

 

 

 

 

allow motor to cool.

8.

Pump does not

A.

20-minute timer inadvertently

A.

See service manual.

 

automatically stop after 22

 

disabled.

 

 

 

minutes.

 

 

 

 

9.

Pump won’t turn off

A.

User keypad does not work.

A.

Replace user keypad.

 

when the power button

 

 

 

 

 

on user keypad is

 

 

 

 

 

pressed.

 

 

 

 

 

 

B.

Control does not work.

B.

Replace control.

10.

Pump operates but

A.

Motor/pump does not work.

A.

Replace motor/pump.

 

variable speed feature

 

 

 

 

 

does not work.

 

 

 

 

 

 

B.

Control does not work.

B.

Replace control.

11.

Bath water cools while

A.

Water temperature above 104°F

A.

Allow bath water to cool.

 

pump is operating.

 

(40°C).

 

 

 

 

B.

Heater is turned off on user

B.

Turn heater on.

 

 

 

keypad.

 

 

 

 

C.

Wiring from heater to control is

C.

Check wiring for proper

 

 

 

loose, disconnected or damaged.

 

connections.

 

 

D. Heater does not work.

D. Replace heater.

 

 

E.

Control does not work.

E.

Replace control.

12.

Noisy operation.

A.

Pump banding straps have not

A.

Cut pump banding straps with tin

 

 

 

been cut.

 

snips.

 

 

B.

Dry or dislodged jet O-ring

B.

Remove jet, replace and lubricate

 

 

 

(squeal).

 

O-ring, and reinstall jet.

13.

Remote control (if

A.

Batteries improperly installed or

A.

Replace batteries.

 

equipped) does not work.

 

dead.

 

 

 

 

B.

Antenna on wiring harness is

B.

Replace wiring harness.

 

 

 

damaged.

 

 

 

 

 

 

 

 

Kohler Co.

15

1019749-2-H

Image 15
Contents Installation Guide Electrical Requirements Product Notices FeaturesConnections and Service Access Product InformationTools and Materials Table of ContentsBefore You Begin Concrete Construction Prepare the SiteWood Construction Prepare the WhirlpoolSecure the Whirlpool to the Subfloor Option for Using a Cement or Mortar BedOption for Using Construction Adhesive Option for Using Silicone SealantInstall the Plumbing Install the Optional Pillow For Models Without NeckjetsCut the Pump Banding Straps Make Electrical Connections Typical Wiring Connection for North AmericaInstall the Whirlpool Trim Kit Install the Neckjet Pillow ″-N1″Series OnlyTest Run the Whirlpool Test Run the Whirlpool Complete the Finished Wall/Deck Install the Optional ApronComplete the Concrete Installation Clean-Up After InstallationModels with Neckjets Confirm Proper OperationOperating Sequence Models without NeckjetsOperating Sequence Troubleshooting ProceduresSymptoms Probable Causes Recommended Action Troubleshooting ProceduresTroubleshooting Procedures Branchements électriques requis Information sur le produitInformation sur le produit SommaireCaractéristiques Connexions et accès pour l’entretienOutils et matériels Avant de commencerConstruction en béton Préparer le siteConstruction en bois Préparer la baignoire à hydromassageOption d’utilisation d’un joint en silicone Sécuriser la baignoire à hydromassage au plancherOption pour l’utilisation de ciment ou de mortier Option pour l’utilisation d’un adhésif de constructionSectionner les sangles de retenue de la pompe Installer la plomberie1019749-2-H Français-8 Kohler Co Du boÎtier de jonction Faire les connexions électriques Tester la baignoire à hydromassage Installer le kit de garniture de la baignoire à hydromassageTester la baignoire à hydromassage Compléter le mur/comptoir fini Installer le bandeau optionnelCompléter l’installation en béton Nettoyage après installation1019749-2-H Français-14 Kohler Co Nettoyage après installationModèles avec jets pour le cou Confirmer le bon fonctionnement17. Séquence d’opération Modèles sans jets pour le couSéquence d’opération Procédures de dépannageProcédures de dépannage Symptômes Causes probables Action recommandée1019749-2-H Français-18 Kohler Co Kohler Co Français-19 1019749-2-H Información sobre el producto Requisitos eléctricosAvisos sobre el producto Información sobre el producto ContenidoCaracterísticas Acceso para las conexiones y el mantenimientoAntes de comenzar Herramientas y materialesMás Construcción de concreto Prepare el sitioConstrucción de madera Prepare la bañera de hidromasajeOpción que utiliza sellador de silicona Fije la bañera de hidromasaje al subpisoOpción que utiliza una lechada de cemento o mortero Opción que utiliza adhesivo de construcciónInstale la plomería Corte las cintas metálicas que sujetan la bombaInstale la almohada opcional Modelos sin jets para el cuello Conexión de cableado típica para Norteamérica Realice las conexiones eléctricasRealice las conexiones eléctricas Instale el kit de guarnición de la bañera de hidromasaje Instale la almohada del jet para el cuello sólo Serie ″-N1″Pruebe el funcionamiento de la bañera de hidromasaje Pruebe el funcionamiento de la bañera de hidromasaje Limpieza después de la instalación Instale el faldón opcionalTermine la cubierta/pared acabada Termine la instalación de concretoSecuencia de funcionamiento Confirme el funcionamiento correctoSecuencia de funcionamiento Procedimientos para resolver problemasSíntomas Causas probables Acción recomendada Procedimientos para resolver problemas1019749-2-H Español-17 Kohler Co Kohler Co Español-18 1019749-2-H 1019749-2-H 1019749-2-H Kohler Co
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