Troubleshooting

ENGLISH

TROUBLESHOOTING			following table.
			If the unit does not operate properly, check items shown in the
			If your trouble cannot be recovered with the remedy actions listed in
In case of trouble, check the following before calling for service:
			the following table, malfunction of the internal circuitry is suspected;
1.	Are the connections made properly ?
			immediately unplug the power cable and contact your dealer, nearest
2.	Are you operating the unit properly following user’s guide ?
			Marantz distributor or the Marantz Service Center in your country.
3. Are the power amplifiers and speaker working properly ?


	SYMPTOM	CAUSE		REMEDY

SR4300 cannot be turned up.		The power plug is not connected.		Connect the power plug to the outlet.

No sound and picture are output		Mute is on.		Cancel mute using the remote control unit.
even when power is on.		The input cable is not connected correctly.		See the connection diagram and connect the cables correctly.
		The master volume control is turned all the way down.		Adjust the master volume.
		The function selector position is wrong.		Select correct position.

Speaker does not outputting any		The headphones are connected to the headphone jack.		Disconnect the headphones. (Speakers will not output sound when
sound.				headphones are connected.)

Sound and pictures from other		Input cable connected incorrectly.		Connect the cable correctly by referring to the connection diagram.
than equipment selected with the
function selector.

Sound from the wrong channel is		Speaker cable connected incorrectly.		Connect the cable correctly by referring to the connection diagram.
output from the speaker.

No sound is output from the center		The center speaker cable connection is incomplete.		Connect the cable correctly.
speaker.		STEREO has been selected for Surround mode.		When STEREO is selected for Surround mode, no sound will be
		Center = NONE has been selected in SETUP mode.		output from the center speaker. Set another Surround mode.
				Make the correct setting.

No sound is output from the		The surround speaker cable connection is incomplete.		Connect the cable correctly.
surround speakers.		STEREO has been selected for Surround mode.		When STEREO has been selected for Surround mode, no sound will
		Surround = NONE has been selected in SETUP mode.		be output from the surround speaker. Set another Surround mode.
				Make the correct setting.

No sound is output from the		The surround back speaker cable connection is incomplete		Connect the cable correctly.
surround back		Surround mode is not EX/ES mode.
		Surround back = NONE has been selected in SPEAKERS		Set surround mode EX/ES
		SIZE SETUP		Make the correct setting.

Can not select EX/ES mode.		Surround back = NONE has been selected in SPEAKERS		Make the correct setting.
		SIZE SETUP		Use 5.1channel source.
		Input signal is incompatible.

Can not select Pro Logic II mode.		Input signal is incompatible.		Use 2 channel Dolby Digital input signal, PCM input signal or
				analog input signal.

Can not select Neo 6 mode.		Input signal is incompatible.		Use PCM input signal or analog input signal.

Can not select CSII mode.		Input signal is incompatible.		Use PCM input signal or analog input signal.

No output to Sub Woofer Out.		Sub-woofer = NONE has been selected in SETUP mode.		Select Sub-woofer = YES.

Noise is produced during DTS-		Analog has been selected for input.		Be sure to perform digital connection, select digital input, then play.
encoded CD or laser disc play.

A specific channel does not		Nothing recorded on source.		Check the encoded channel on the source side.
produce output.

FM or AM reception fails.		Antenna connection is incomplete.		Correctly connect the indoor FM and AM antennas to FM and AM
				antenna outlets.

Noise is heard during AM reception.		Reception is affected by other electrical fields.		Try changing location where the AM indoor antenna is set up.

Noise is heard during FM reception.		The radio waves from the broadcasting station are weak.		Install an FM outdoor antenna.

Cannot get programmed station		Preset data has been erased.		Disconnecting power plug for long periods of time will erase preset
when the PRESET button is				data. If that happens, input the preset data again.
pressed.

Control with the remote control unit		Batteries are consumed..		Replace all the batteries with new ones.
fails.		Remote controller's function-key setting is wrong.		Select different position from which equipment will be controlled.
		The distance between this SR4300 and the remote		Move closer to this SR4300.
		commander is too far.
		S o m e t h i n g i s b l o c k i n g SR4 3 00 a n d t h e r e m o t e		Remove offending object.
		commander.

3. Are the power amplifiers and speaker working properly ?

SYMPTOM

CAUSE

REMEDY

SIZE SETUP