Marantz SR6004, SR5004 manual Surround, Stereo

SURROUND

Symptom		Cause		Solution	Page
There is no sound	No sound has been recorded on		Check the program channel		6
from a certain
	that channel.		indicator.
speaker.
	• An AM program, TV sound or		• Sound is heard from the center		‒
		other monaural source is being		speaker. There is nothing wrong
There is no sound		played in a surround mode other		with the unit.
from the front		than STEREO.
speaker.	•	The speaker selector has not	•	Set the speaker selector to the	5
		been set to the correct position.		correct position.
		(It is at OFF or B.)
			When the surround mode is set
There is no sound	The surround mode is set to		to STEREO, no sound is emitted		40
	STEREO.		from the center speaker. Set unit to
from the center
			another surround mode.
speaker.
	Center = None is selected on the		Set Center to Small or Large.		31
	Speakers Size menu.
			When the surround mode is set to
	The surround mode is set to		STEREO, no sound is emitted from		40
There is no sound	STEREO.		the surround speakers. Set the unit
from the surround			to another surround mode.
speakers.	Surround = None has been				31
	selected on the Speakers Size		Set Surround to Small or Large.
	menu.
	The surround mode has not been				83
	set to a 6.1 or 7.1 channel surround		See the surround mode table.
There is no sound	mode such as EX/ES or PLIIx.
	Surround Back = None or the
from the surround					31
	ZONE speakers have been selected		Set Surround Back to 1ch or 2ch.
back speakers.	on the Speakers Size menu.
(Models with 7.1 or
	Connection has been made to the		Connect a speaker to the
more channels)
	SURROUND BACK R terminal even		SURROUND BACK L terminal		11
	though the surround back speakers		when Surround Back has been set
	are used at the 1ch setting.		to 1ch.
	•	The subwoofer is not turned on.	•	Turn on the power to the
				subwoofer.	31
	•	The subwoofer level is too low.	•	Raise the subwoofer level.
	•	Subwoofer = No is selected on	•	Select Subwoofer = Yes.
There is no		the Spearkers Size menu.
	• Front = Large and Bass Mix		•	When the Bass Mix = Both
sound from the				setting is selected, the bass
		= Mix have been set on the
subwoofer.				components are played from the	31
		Speakers Size menu, and an
				front speakers and subwoofer,
		analog or PCM source is being
				and the sound heard may be
		played.
				unnatural because of interference.
	The playback source does not contain				‒
	any LFE or sound in the low range.
	Surround Back = 1ch or 2ch has				31
ES/EX mode cannot	not been selected on the Speakers		Set Surround Back to 1ch or 2ch.
	Size menu.
be selected.
	There is no interchangeability in the		Use a 5.1 channel source.		‒
	input signals.

				ENGLISH
				TROUBLESHOOTING
Symptom		Cause		Solution	Page
Cannot select	There is no interchangeability in the		Use 2-channel DTS input signals,		‒
			PCM input signals or analog input
NEO:6 mode.	input signals.		signals.
CSII mode cannot	There is no interchangeability in the		Use 2-channel Dolby Digital input		‒
			signals, PCM input signals or
be selected.	input signals.		analog input signals.
NIGHT mode does	A source that is not recorded in		Use a source recorded in Dolby		‒
not function.	Dolby Digital is being played.		Digital.
Cannot select the	The surround modes available are				83
desired surround	limited by input signal and speaker		See the surround mode table.
mode.	settings.
	•	The unit is connected using an	• Use a digital (optical or coaxial) or		12, 14
		analog connection.		HDMI connection.
	•	The player is conducting search	•	Noise may occur during search	‒
A noise is		playback.		playback depending on the
generated during				component. There is nothing
playback of DTS-				wrong with the unit.
encoded CDs, etc.	•	Some inappropriate digital	• See the player's instruction		‒
		processing (level adjustment,		manual.
		change of sampling frequency,
		etc.) is happening in the player.
Cannot play back	• The digital signal output of the		•	See the instruction manual of the	‒
audio like Dolby		player, etc., is set to PCM.		player, etc.
Digital or DTS.	•	The unit is connected using an	• Use a digital (optical or coaxial) or		12, 14
(Indicator does not		analog connection.		HDMI connection.
light up.)
	•	The player or other source	•	Connect a component (with	‒
Cannot play back		component does not support		HDMI version 1.3a or higher) that
		these audio mode outputs.		supports Dolby TrueHD and DTS-
audio like Dolby
				HD.
TrueHD or DTS-HD.					‒
	•	The audio output of the player is	•	Set the output so that the source
(Indicator does not		set improperly.		component will be able to output
light up.)
	• The HDMI connections have not			these audio modes.
		been performed.
When playing a CD	Depending on the player, the digital
on a DVD player,			If using such a DVD player, you
the next track is	signal may be interrupted when
played with part	a track is skipped. The beginning		can play back the audio without		‒
of the beginning	of the song may be slightly		problem by using an analog
missing when track	interrupted in order to determine		connection.
skipping, etc., is	the surround system.
conducted.

NAMES AND	FUNCTIONS
BASIC	CONNECTIONS
BASIC	OPERATION
ADVANCED	CONNECTIONS
SETUP
ADVANCED	OPERATION
TROUBLESHOOTING
OTHERS

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