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| Technical Information | ||
| Troubleshooting Guide |
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| Symptom |
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| Cause(s) |
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| Action(s) |
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| Dimmer fader set to “0” |
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| Increase the value of the dimmer channel |
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| All color faders set to “0” |
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| Increase the value of the color channels | ||
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| Product does not light up |
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| All colors in Static mode are set to “0” |
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| Increase the values of the colors | ||
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| No power |
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| Verify external power circuit and wiring | |||
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| Faulty internal power supply |
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| Send unit for repair | ||
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| Faulty main control board |
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| One of the LEDs does |
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| Faulty LED |
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| Faulty LED module |
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| Send unit for repair | |||
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| not work |
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| Faulty LED driver |
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| Two or more LEDs do |
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| Faulty LED module |
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| Send unit for repair | ||
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| not work on a single |
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| Faulty LED driver |
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| module |
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| The wrong LEDs light up |
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| Wrong personality |
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| Change the personality | ||
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| when using DMX |
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| Wrong DMX address |
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| Change the DMX address |
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| Circuit breaker/fuse |
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| Excessive circuit load |
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| Reduce total load placed on the electrical circuit | ||
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| keeps tripping/blowing |
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| Short circuit along the power wires |
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| Check electrical wiring | ||
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| No power |
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| Check for voltage on outlet | ||
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| Unit does not power up |
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| Loose or damaged power cord |
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| Check power cord | ||
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| Blown fuse |
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| Replace fuse | |||
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| Faulty internal power supply |
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| Send unit for repair | ||
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| Wrong DMX addressing |
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| Check unit addressing | ||
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| Damaged DMX cables |
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| Check DMX cables | ||
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| Wrong polarity on the controller |
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| Check polarity switch settings on the controller | ||
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| Loose DMX cables |
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| Check cable connections | ||
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| Non DMX cables |
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| Use only DMX compatible cables | ||
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| Unit does not respond to |
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| Bouncing signals |
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| Install terminator as suggested | ||
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| Install an optically coupled DMX splitter before a | |||
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| wired DMX or responds |
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| Long cable / low level signal |
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| long section of cable or right after the unit with | |||
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| erratically |
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| the strong signal | |||
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| Too many units |
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| Install an optically coupled DMX splitter after unit | ||
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| #32 |
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| Interference from AC wires |
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| Keep DMX cables separated from power cables | ||
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| or fluorescent/black lights | |||
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| Faulty Display/Main/DMX interface board |
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| Send unit for repair | ||
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| Faulty Display/Main board |
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| Send unit for repair | ||
If you have technical problems after trying the solutions provided, contact
CHAUVET® Technical Support.
Legend™ 412 Series User Manual Rev. 5 |