Troubleshooting

Problem

Cause & Remedy

The handset does not display the caller’s name and/or phone number.

•You need to subscribe to Caller ID.

•Other telephone equipment may be interfering with your phone. Disconnect it and try again.

•Other electrical appliances connected to the same outlet may be interfering with Caller ID.

•Telephone line noise may be affecting Caller ID.

•The caller requested not to send his/her Caller ID information (p. 41).

•If a call is being transferred to you, the Caller ID information will not be displayed.

•If a (separate) Caller ID box is connected between the base unit and the telephone wall jack, disconnect the Caller ID box or plug the unit directly into the wall jack.

•If the unit is connected to a telephone line with DSL service, the unit may not display caller’s name and/or phone number properly. We recommend connecting a noise filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack.

The handset cannot	• The Caller ID Number Auto Edit feature is
automatically edit the Caller	turned off. Turn it on (p. 45) and try again.

List/incoming phone numbers. • You need to press [C], [s], or a line soft key

	(		) or (		) after editing the number.
	(	LINE1	) or (	LINE2	) after editing the number.

The handset display exits the	• Do not pause for over 60 seconds while
Caller List or phone book.	searching.

The Ringer/Message Alert	• The Message Alert is turned on and new
indicator flashes slowly when	messages have been recorded. Turn the
the handset is not ringing and	Message Alert off (p. 32) or listen to the new
in use.	messages (p. 73, 74, 80).

You cannot have a	• Make sure the optional headset is connected
conversation using the	properly (p. 87).
headset.	• If “SP-phone” is displayed on the handset,
	press [C] to switch to the headset.

KX-TG6502, KX-TG6500 specifications

The Panasonic KX-TG6500 and KX-TG6502 are part of the renowned Panasonic DECT cordless phone series, designed to offer a blend of reliability, functionality, and advanced features tailored for modern communication needs. These models prioritize user convenience and enhanced performance, standing out in the crowded telecommunications market.

One of the key features of the KX-TG6500 and KX-TG6502 is their advanced DECT technology, which ensures a clear, interference-free connection for both incoming and outgoing calls. By operating on a dedicated frequency, users can enjoy enhanced call quality, allowing conversations to be heard without static or interruptions, making it ideal for both home and office use.

The ergonomic design of these telephones includes easy-to-read displays and intuitive button layouts, ensuring that users of all ages can navigate effortlessly. The large LCD screens provide ample information on call details, while illuminated keypads allow for convenient use in low-light conditions. Additionally, the models come with a comfortable grip and lightweight construction, making them easy to handle.

Battery life is another significant advantage of the KX-TG6500 and KX-TG6502. Equipped with long-lasting rechargeable batteries, these models support extended talk times and standby durations, which means users can communicate without the constant worry of recharging. The Eco Mode feature also helps in reducing power consumption, aligning with environmentally friendly practices.

The phones come with an integrated answering system that can store a substantial number of messages, enabling users to manage their calls effectively. Features such as call waiting, caller ID, and a digital answering machine with remote access enhance the overall user experience by providing flexibility and control over incoming communications.

Moreover, these models support phonebook memory for up to 100 contacts, allowing users to store essential numbers and easily dial them with a few clicks. The intercom feature facilitates communication between handset units in the same household, fostering better connectivity among family members.

In summary, the Panasonic KX-TG6500 and KX-TG6502 deliver a robust set of features, incorporating advanced DECT technology, user-friendly design, and efficient battery life. These characteristics make them a reliable choice for anyone seeking a practical and modern telecommunication solution. Whether for personal or professional use, these models uphold Panasonic's commitment to quality and innovation in the realm of communication devices.

Panasonic KX-TG6502, KX-TG6500 operating instructions Troubleshooting

Models: KX-TG6502 KX-TG6500