Casablanca Fan Company PN9943001 warranty Troubleshootingtips

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TROUBLESHOOTINGTIPS

Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.

PROBLEM

POSSIBLE REMEDIES

Fan will not start

Check the main circuit fuses, circuit breakers, and wall switch position.

 

 

Check all wire connections. Make sure the power is turned off during this

 

 

inspection.

 

Pin connectors are not making good contact. Check all connections.

 

The fan receiver is defective. Replace the fan receiver.

 

Reset the frequency setting: Turn the power off at the circuit breaker

 

 

for the fan that is not functioning only. Within 20 seconds from restoring

 

 

power to the ceiling fan and the W-84 Wall Control press and hold both

 

 

the “Fan” and “REVERSE” buttons as shown in Figure #2 for 3 seconds,

 

 

you will hear one tone from the Piezo Buzzer indicating the command

 

 

has been accepted. The Fan will come on at “low” speed in the reverse

 

 

direction. into the slot on the ball.

 

• Check that the blade holders have not been bent during installation and the blades

 

 

are balanced.

 

• The hanger bracket and/or the ceiling outlet are attached too loosely. Make sure

 

 

the hanger bracket is attached tightly to the ceiling outlet box and the downrod

 

 

assembly is secured firmly.

 

The downrod is attached to the downrod base too loosely. Make sure all the

 

 

screws are securely tightened.

Fan is noisy during operation

When changing fan speeds, you may hear several audible clicks. This is normal

 

 

operation.

 

• Check and tighten the light fixture retaining screws, glass shade screws, and/or

 

 

lightbulb(s).

 

Tighten the canopy screws and mounting plate assembly. Make sure the wire

 

 

nuts inside the canopy and switch housing are not touching the metal parts and

 

 

that they have not fallen off the wire splices. Tighten as necessary.

 

Tighten the blade holders to the flywheel (or Direct Drive motor) and the blades

 

 

to the bladeholder screws.

 

Make sure all the screws in the motor housing are snug but not overly tight.

 

 

 

Fan does not run on low speed

If fan is new, it may need to be “broken in.” Run at high speed for several days.

 

 

 

This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

2. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna, Increase the separation between the equipment and receiver, Connect the equipment into

an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Note: Any changes or modifications to the transmitter or receiver not expressly approved by Casablanca Fan Company may void one’s authority to operate this remote control.

 

 

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Contents Safety First Sloped Ceiling Installations Mounting RecommendationsPreparation Instructions Install Rubber GasketInstall Metal Gasket Getting StartedUsing Existing Ceiling Fixture Outlet Box Prepare for fan installation as followsInstalling a New Ceiling Fixture Outlet Box FAN PreparationCrossbar Mounting Bracket Installation Support Installation PartsCeiling Hardware LAG Screww Insatallation Canopy InstallationCanopy Hardware Hangingthe FAN Canopy Hatch InstallationCanopy Electrical Connections Install Motor Cover Install Canopy CoverDisassemble Canopy and Motor Covers Blade Hardware Install Blade AssemblyAttach Blade Holders Switch Housing CUP Installation Prepare for W-84 Wall Control Bezel replacement as follows Wall Control PreparationPrepare for W-84 Wall Control installation Almond BezelControl Installation Installing the W-84 Wall Control Single W-84 InstallationDual W-84 Installation To dim both lights at the same time Operation PowerLight button To dim just the up light Changing Frequency SettingTo dim just the down light To enter the demonstration program Automatic Demonstration ProgramOperation SAFE-EXITAND LIGHT-MINDERPROGRAM To enter the Light-Minder ProgramOperation HOME-SAFEPROGRAM Operation FAN-MINDERPROGRAMWall Bezel Replacement ScrewsWall Control Bezel replacement Locating Pins HOLES4 Rubber KEY PADFigure #7 Troubleshootingtips Product Specifications Care Recommendations