9. TROUBLE SHOOTING
Fault message | Cause | Action |
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Outside working area | If this occurs in isolated areas it may | Try moving the boundary wire. |
| be due to interference from metallic |
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| objects (perimeter fence, |
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| reinforcement bar) or buried cables in |
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| the vicinity. |
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| The working area slopes too much. | Check that the boundary wire has |
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| been routed correctly. |
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| The boundary wire has been routed | Check that the boundary wire has |
| the wrong way around an island. | been routed in accordance with the |
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| installation instructions. |
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| The boundary wire is too close to the | Check that the boundary wire has |
| edge of the working area. | been routed correctly. |
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Low battery voltage | Automower® cannot find the charging | Change the search settings |
| station. | according to the Follow loop in |
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| on page 47. |
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| Change the position of the charging |
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| station. |
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| The battery is spent. | Expected life is 1 - 4 years. Contact |
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| your dealer to replace the battery. |
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Wrong PIN code | Wrong PIN code has been entered. | Enter the correct PIN code. |
| Three attempts are permitted, the |
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| keypad is then blocked for five |
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| minutes. |
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No drive | Automower® has got caught in | Free the mower and rectify the |
| something. | reason for the lack of drive. If it is due |
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| to wet grass, wait until the lawn has |
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| dried before using the mower. |
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No contact in charging | Automower® makes poor contact with | Check that Automower® has docked |
station | the contact strips in the charging | correctly in the charging station. |
| station. |
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Charging station | The contact between the charging | Place Automower® in the charging |
blocked | strips and contact strips may be poor | station and check that the charging |
| and Automower® has made a number | strips and contact strips make good |
| of charging attempts. | contact. |
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| An object is obstructing Automower®. | Remove the object. |
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Stuck in charging | An object is preventing Automower® | Remove the object. |
station | from reversing out of the charging |
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| station. |
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Upside down | Automower® leans too much or has | Turn the mower the right way up. |
| turned over. |
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Needs manual | Automower® is set in MAN operating | This behaviour is normal; no action |
charging | mode. | required. |
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Check ultrasonic | Rubbish, dust or suchlike has blocked | Clean the two ultrasonic sensors on |
| the ultrasonic sensor. | the mower’s body. |
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| Automower® has repeatedly crashed | Place boundary wire around |
| at too high a speed. | obstacles that are not being detected |
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| by the ultrasonic. |
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English - 67