Troubleshooting
Recording
Symptom | Explanation/Solution | |
| • Set “Beep Sound” to “On”. page 60 | |
You don’t hear the beep sound. | • Beep sound is temporally off while recording videos. | |
| • When the mini HDMI cable is connected to the product, the Beep Sound is not available. | |
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There is a time difference between the point | • On your product, there may be a slight time delay between the point where you press the | |
where you press the OK (REC) button and | ||
OK (REC) button and the actual point where the recorded video starts/stops. This is not | ||
the point where the recorded video starts/ | ||
an error. | ||
stops. | ||
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Horizontal stripes appear on the images. | • This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury | |
lamp. This is not a malfunction. | ||
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Symptom | Explanation/Solution | |
| • Insert a memory card into your product properly. page 29 | |
Memory card functions do not operate. | • If you use a memory card formatted on a computer, format it again directly on your | |
| product. page 62 | |
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Image cannot be deleted. | • You cannot delete a protected image. Release protection of the image using the Protect | |
function. page 54 | ||
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You cannot format the memory card. | • The memory card is not supported on your product or the card has some problems. | |
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| • The file may be corrupted. | |
The data file name is not indicated correctly. | • The file format is not supported by your product. | |
• The file name is displayed correctly only if the directory structure complies with the | ||
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| international standard. | |
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