Troubleshooting

Storage media

 

 

 

 

 

 

 

Message

Icon

Meaning

Action

 

 

The memory card may have been formatted by

This product cannot play back files because it

Not Supported

 

does not support your memory card formatting.

 

another device and may still have existing images on

Format

 

Format the card using the product or replace the

 

it.

 

 

card with a card formatted correctly.

 

 

 

 

 

 

 

Not Supported Card

 

The memory card is not supported in this product.

Replace the memory card with a recommended

 

card.

 

 

 

 

 

 

 

Low Speed Card.

-

The memory card is not fast enough to record at

Record video at a lower resolution.

Please record at a

this resolution.

Replace memory card with a faster card.

lower resolution.

 

 

 

 

 

 

 

 

Recording

 

 

 

 

 

 

 

Message

Icon

Meaning

Action

 

 

 

Turn the product's power off and on for data

 

 

A problem has occurred while the product was

recovery.

Write Error

-

If a file is not recovered, use the product to format

writing data to storage media.

 

 

the storage media after backing up important files

 

 

 

 

 

 

to a PC or another storage media.

 

 

 

 

 

 

 

Delete unnecessary files from the storage media.

The number of

 

 

Back up files to your PC or another storage

 

The number of video files has reached 9,999.

media and delete unneeded files.

video files is full.

 

-

Change to another card which has enough free

Cannot record

No more can be stored on the card.

 

space.

video.

 

 

 

 

Set “File No” to “Reset”.

 

 

 

 

 

 

Format the storage media.

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