Troubleshooting

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.

Power

Symptom

Explanation/Solution

The product does not turn on.

• The internal battery may be discharged.

Charge the battery.

 

 

 

 

• Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes, the

The power turns off automatically.

product turns off automatically (“Auto Power Off”). To disable this option, change the

setting of “Auto Power Off” to “Off”. ￿page 61

 

 

• The battery is almost exhausted. Charge the battery.

 

 

 

• Unplug the built-in USB plug, and connect the power supply to the product again before

Power cannot be turned off.

turning it on.

 

• Press the Reset button. ￿page 16

 

 

 

• The temperature is too low.

The battery discharges quickly.

• The battery is not fully charged. Charge the battery again.

• The battery has reached the end of its lifespan and cannot be recharged.

 

 

Contact your local Samsung dealer.

 

 

Display

 

 

Symptom

Explanation/Solution

 

 

The TV screen or LCD display has distorted

• This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice

 

 

images or has stripes at the top/bottom or

 

 

versa. For more details, see the display specification. ￿page 64

 

 

on the left/right.

 

 

 

 

 

 

 

 

 

Unknown indicator appears on the screen.

• A warning indicator or message appears on the screen. ￿pages 73~75

 

 

 

 

 

 

An afterimage remains on the LCD screen.

• This occurs if you disconnect the built-in USB plug before turning the power off.

 

 

 

 

76

 

The image on the LCD screen looks dark.

• Ambient light is too bright. Adjust the brightness of the LCD. ￿page 59