| Troubleshooting | |
Underwater handling |
| |
Symptom | Explanation/Solution | |
The subject on the LCD screen is not clear | • Set the underwater mode to On. page 37 | |
under water. | • Check if there are stains or foreign substances on the lens. page ii | |
Water gets into the product. | • Turn the power off and then contact Samsung’s Customer Care Centre. | |
| • Check if there are foreign substances on the buttons. | |
The buttons on the product do not move | • After checking the covers | |
smoothly. | are completely closed, remove other foreign substances in clean water. Do not apply | |
| excessive force to the buttons when removing other foreign substances. | |
| Overall operations |
| |
Symptom | Explanation/Solution | |
The date and time are incorrect. | • Has the product been left unused for a long period of time? | |
The internal battery may be discharged. page 23 | ||
| ||
The product is not turned off or the buttons | • When you press the Reset button, the product turns the | |
power off. The Reset function does not affect the recorded | ||
do not operate normally. | ||
images and user settings. | ||
|
Reset button
Symptom
Menu items are greyed out.
Explanation/Solution
• You cannot select greyed items in the current recording/playback mode.
• If you have not inserted a memory card into the product, all functions that require a
| memory card (“Storage Info”, “Format”, etc.) are dimmed in the menu and you will not |
|
• | be able to select them. |
|
The following functions cannot be used when the product is in the Smart filter mode: | 81 | |
| - Digital zoom, “Video Resolution”, | |
|
|