HP C3000 manuals
Computer Equipment > All in One Printer
When we buy new device such as HP C3000 we often through away most of the documentation but the warranty.
Very often issues with HP C3000 begin only after the warranty period ends and you may want to find how to repair it or just do some service work.
Even oftener it is hard to remember what does each function in All in One Printer HP C3000 is responsible for and what options to choose for expected result.
Fortunately you can find all manuals for All in One Printer on our side using links below.
260 pages 3.56 Mb
1 Electronic User’s Manual2 Copyright©1997 Canon Computer Systems, Inc Disclaimer Trademarks 3 PRE-INSTALLATIONREQUIREMENTS FOR CANONFACSIMILE EQUIPMENT A.Location B.Order Information 1.Only a single line, touch-toneor rotary telephone set is to be used Order an DDD(DIRECT DISTANCE DIAL) LINE IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS C.Power Requirements CONNECTION OF THE EQUIPMENT 4 telephone company. Connection to party lines is subject to state tariffsIN CASE OF EQUIPMENT MALFUNCTION RIGHTS OF THE TELEPHONE COMPANY WARNING ●Re-orientor relocate the receiving antenna ●Increase the separation between the equipment and receiver ●Consult the dealer or an experienced radio/TV technician for help 5 Provide only aNOTICE The Industry Canada label identifies certified equipment. This certification 6 CAUTIONCANON CANADA INC 24 HOURS A DAY, SEVEN DAYS A WEEK 7 Using Your Documentation9 Contents13 9 Maintaining the MultiPASS C3000Cleaning Inside the MultiPASS C3000 Cleaning the BJ Cartridge Print Head BJ Cartridge and BJ Tank Maintenance Using Ink Replacing a BJ Tank in the BC-21Color BJ Cartridge Transporting the MultiPASS C3000 10 Troubleshooting Jams in the Automatic Document Feeder (ADF) Jams in the Sheet Feeder Information Messages Error Messages Windows Printing System Users MultiPASS Hardware Cannot Initialize Appendix A Specifications A-1 A-4 A-5 A-6 MultiPASS Desktop Manager for Windows A-8 A-9 Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode A-10 15 Introduction26 Printing With theMultiPASS C3000 62 Using the MultiPASS63 Starting the MultiPASS Desktop Manager64 Exploring the MultiPASS Desktop Manager Window65 Menu BarToolbar Folders List Work Area ❍Documents within the open folder Displays a list of the documents ❍Address Book 66 Command BarYou can use the command icons as follows: ❍Drag a document to the command icon ❍Click a document and then click the command icon Status Line To close the Desktop Manager, click Exit from the File menu 67 Using the Desktop Manager Folders69 Viewing Documents in the Desktop Manager70 Setting Up the Address Book71 To display the Address Book, select Tools from the Desktop Manager menu bar❍Address Book Entries ❍Status Line ❍Command Buttons 72 ❍Individual❍Group Sorting the Address Book 73 Adding and Editing an Individual EntryTo add an individual entry, click the New Individual button on the toolbar: To edit an individual, select the Address Book entry and click the Edit button: 74 Enter the appropriate information❍You can use the following: Characters Activity 0 to 9 * # + Dialing digits , p Pause (2 seconds) - ( ) Space the beginning of a number ❍Be sure to include all numbers that need to be dialed, for example If adding a new entry, click Add. If editing an entry, click Replace Adding and Editing a Group Address 75 ❍Enter or edit the name you want assigned to this group❍In the Comments box, you can enter a note for this group entry ❍If adding a new group, click Create ❍If editing a group, click Replace Using a Group Address 76 To importaddresses from a text file, click on the Import button 77 ❍To assign the correct name, drag the titled button to the column titleClick Import column, click Import 78 To export theclick on the 79 Setting Up Your Speed Dial Assignments82 Using the Fax Log84 Sending Faxes Withthe MultiPASS C3000❍Sending a document ❍Sending a document to more than one location ❍Adjusting the quality of your faxes ❍Sending PC faxes ❍Creating a fax memo in the MultiPASS Desktop Manager ❍Designing a fax cover page 85 Sending a Document93 Sending a Document to More Than One Location (Sequential Broadcasting)=up to 6 destinations =up to 50 destinations =1 destination only (see page 4-5) Feed the ❍ Place the document face-downin the ADF 95 Adjusting the Quality of Your Faxes97 Press❍After about five seconds, the LCD returns to Standby mode 98 Sending PC Faxes102 Creating a Fax Memo in the MultiPASS Desktop ManagerDesigning a Fax Cover Page104 ❍ Locate the held fax document and open it in thesave the Document Viewer: document to the Open Document button on the toolbar ❍From the Windows desktop: •In Windows 3.1, click the Cover Page Designer icon 106 Variables BinLayout Area With the Cover Page Designer open, click New Cover on the File menu or toolbar 107 ❍Position the fields in the desired locations on your backgroundInserting Variable Fields 108 To insert a field:Drag a field from the variables bin to the desired location in the layout area Adjusting the Appearance of the Fields ❍ To select a field in the layout area: To select a single field, click the field the desired fields To select all fields, on the Edit menu, click Select All To move a field, drag the selected field to a new location ❍ To delete a field, select the field and click Delete on the Edit menu or press the Delete key 109 Resizing a FieldTo resize the field, click the field and drag any sizing handle Changing the text attributes ❍Select the font and font size from the drop-downlist boxes on the toolbar ❍Click Bold, Italic, and/or Underline on the toolbar 110 Aligning fieldsTo align fields: ❍Click Align Left, Align Right, Align Top, or Align Bottom on the toolbar To edit an existing cover page: ❍With the Cover Page Designer open, click Open on the File menu or toolbar ❍In the layout area, make the appropriate changes ❍Save your changes 111 To save the changes under the same name:To rename the originally opened cover page: ❍With the Cover Page Designer open, on the File menu, click Delete 114 Receiving Documents115 How Fax/Tel Mode Worksa call from another fax machine that is trying to send a document This is so that you are not disturbed when your MultiPASS C3000 is communicating with another fax machine. The unit automatically receives the document MultiPASS C3000 hangs up The MultiPASS C3000 does not recognize an extension telephone connected to another phone jack (that is, not connected to the MultiPASS C3000) C3000 will continue to ring for 15 seconds, check for a fax, and then hang up 116 When the MultiPASS C3000 rings, pick up the telephoneHang up the telephone after the MultiPASS C3000 displays Using the Telephone to Receive a Fax 117 Use the telephone to receive manual calls as follows:1.When you answer a call and hear a long beep or silence, a fax is being sent Enter the Using the MultiPASS C3000 With an Answering Machine ❍Set the answering machine to answer on the first or second ring 118 Printing Documents Received in Memory119 Receiving While Registering, Copying, or PrintingReceiving Faxes to the MultiPASS Desktop Manager 121 Using the Distinctive Ring Pattern Detection (DRPD) Feature122 You can set the MultiPASS C3000 for the following ring patterns:❍Normal ring—Ringtype of normal telephone line (Recommended for voice calls.) ❍Double ring—Twoshort rings at regular intervals (Recommended for fax calls) ❍Triple ring—Short-short-longat regular intervals ❍Triple ring—Short-long-shortat regular intervals ❍Other ring type—Patternsother than those described above 123 Incoming CallYour Setting From Fax From Telephone Fax Answers as a fax without ringing machine Tel Rings to alert you to pick up the telephone. Press up the telephone and START/COPY to receive the take the call fax (Manual Mode) Fax/Tel and does not ring Rings to alert you to pick up the telephone and take the call 124 Copying and Scanning WithCopying Documents 127 Using the MultiPASS Desktop Manager to Scan Documents128 ❍Scan Mode❍Brightness Use this scroll bar to darken or lighten the brightness of your scanned image ❍Contrast Use this scroll bar to set the level of contrast for your scanned image ❍View after scan To start the scan, click the Scan button 129 Scanning From a Windows Application130 Advanced Scanning Options132 Working With Documents in the133 Managing Your Documents in the142 Annotating a Document143 Open the document in the Document Viewer❍Double-clickthe document ❍Select the document you want to open. On the File menu, click Open Document ❍Drag the document to the Open Document button on the toolbar ❍Create the desired annotations on your document Close the ❍ On the File menu, click Exit Viewer to do so 144 ❍Menu Bar145 ❍Toolbar❍Document Display Area ❍Annotation Panel 146 Changing the Document Orientation147 Adjusting the Display SizeTo enlarge or reduce the size: Adjusting the Image Display To lighten or darken the image: To reverse the colors of the image: ❍On the View menu, click Invert 148 Paging Through Your DocumentTo page through your document: ❍Click Next Page or Previous Page on the View menu or toolbar ❍Click the page on the Page Panel Reviewing Information About the Document Image To review information about the image; click Image Info on the View menu 149 Adding a Sticky-NoteTo add a sticky-note: 1. Click the Sticky-Notetool on the annotation panel 2.Select the font, font size, and any special effects 4.Type the text of your note 150 Concealing a Region151 Inserting a Stamp152 Highlighting Your DocumentTo highlight your document: 1. On the annotation panel, click the Hilite tool 2.Select the color of the highlighting Creating a Drawing Graphic To create a drawing object: 153 Showing and Hiding Your AnnotationsSelecting One or More Annotations 154 Moving an AnnotationResizing the Annotation Copying and Pasting an Annotation 155 To copy and paste an annotation:Select the annotation to be copied and click Copy on the Edit menu or toolbar 2.With the annotation copied, click Paste on the Edit menu or toolbar 3.Move the pasted annotation to the desired location in your document 1. Select either the base page or a region of the page in your document 2.Click Copy on the Edit menu or toolbar 3.Once copied, on the Edit menu, click Paste to File 4.When prompted, specify the drive, directory, and name of the file for saving 156 To remove an annotation, select the annotation and do one of the following:❍To delete the annotation permanently, press the Delete key ❍To remove the annotation to the clipboard, click Cut on Edit menu or toolbar 1. On the File menu, click Export 157 To define the print setup:1. On the File menu, click Print Setup 1. Click Print on File menu or the toolbar 2.In the Print dialog box, specify the desired print options and click OK 160 Setup and Other Utilities in the161 Setting Up MultiPASS C3000 Options in the Desktop Manager171 Making a Phone Call From the Desktop Manager173 Using the Status Monitor176 Closing the MultiPASS Background177 when you open WindowsIf you decide you need to disconnect the MultiPASS C3000 from the close the MultiPASS Background first. If you close the MultiPASS Background first, you avoid receiving error messages when the When you start the Desktop Manager again at a later time, the MultiPASS Background is automatically reopened if your MultiPASS C3000 has been reconnected to the port. You can also open the MultiPASS Background without opening the Desktop Manager MultiPASS C3000 to print any received faxes. With the MultiPASS Background closed, received faxes cannot be moved to the Desktop To close the MultiPASS Background in Windows 95: 1. Close the MultiPASS Desktop Manager 2. On the Windows taskbar, click the right mouse button on the To close the MultiPASS Background in Windows 3.1x: 2. On the Windows desktop, click the left mouse button on the minimized MultiPASS Background icon. In the displayed menu click Close Do not delete the MultiPASS Background icon from the Canon MultiPASS C3000 group 178 To remove the MultiPASS Background from StartUp in Windows 95:1.On the Windows desktop, click the right mouse button on Start 2.On the displayed menu, click Open 3.In the Start Menu window, double-clickthe Programs icon 4.In the Programs window, double-clickthe StartUp icon In the StartUp window, click the MultiPASS Background icon and press the 180 To add MultiPASS Background to StartUp in Windows 95:1.Open the Windows Explorer 3.In the displayed menu, click Create Shortcut. (A shortcut item appears.) 5.Drag the shortcut item (created in Step 3) to the StartUp folder The MultiPASS Background will be automatically started when you start Windows To add MultiPASS Background to StartUp in Windows 3.1x: 1.On the Program Manager, display the Canon MultiPASS C3000 and StartUp groups A copy of the MultiPASS Background icon is placed in the StartUp group 181 Disconnecting the MultiPASS C3000Using MultiPASS Diagnostics 182 Uninstalling the Desktop Manager183 ❍To remove the printer driver:1.On the Windows desktop, click Start, and then point to Settings 2.On the Settings menu, click Printers Repeat this step for the Canon MultiPASS C3000 Fax icon 2.Close the MultiPASS Background In the Canon MultiPASS C3000 group 4.Follow the on-screeninstructions 1.On the Windows desktop, double-clickControl Panel 2.In the Control Panel window, double-clickPrinters Repeat this step for Canon MultiPASS C3000 Fax 184 MultiPASS C3000203 Troubleshooting❍Paper jams ❍LCD messages ❍Printing problems ❍Faxing problems ❍Telephone problems ❍Copying problems ❍Technical notes ❍Memory Clear Report 204 ❍Product name—MultiPASSC3000❍Serial number ❍MultiPASS Desktop Manager version number ❍Place of purchase ❍Nature of problem 205 Paper Jams208 LCD Messages209 sending or receivingis full nn% Shows the percentage of memory currently in use. print or send any #005 The receiving fax Make sure you dialed machine does not the correct number answer Try again later warming up display, then begin The computer was Turn the computer on off and a document was received in the Desktop Manager or memory of the press FUNCTION then MultiPASS select FILE PRINT from the menu to print the Resume operation The MultiPASS is set Answer the call for Fax/Tel mode and you are receiving a telephone call You pressed STOP to Try sending again cancel the transmission nnnn When the MultiPASS sends or receives a fax if you’ll need it later it assigns it a unique identification number 210 #005/018The telephone number Try sending the you dialed is busy document at a later time The fax number dialed was incorrect The other party’s fax is not working Contact the other party and have them check their fax The receiving fax did not answer within 35 seconds #001 The document is Document Feeder The size of the paper in the sheet feeder and that specified in the fax setup are different The sheet feeder is empty or paper is jammed Remove the document you are trying to send or copy and start again Add paper to the sheet feeder or check for a jam. Then try to print again 10-8Troubleshooting 211 cartridge mechanismto move right or left empty paper in the sheet feeder. Press #003 minutes to send or copy a page It took more than 32 minutes to receive a page The document is longer than 39.4 inches (1 m) the copy The MultiPASS is out of paper (the sheet feeder. Make sure the feeder is empty) the limit mark. Press The memory of the MultiPASS is full too many documents or a very long or detailed document you tried to send too many pages at once out of paper speed dialing number 212 Printing Problems213 BJ cartridge movesink does not appear The nozzles on the BJ Perform the print head cartridge may be clogged cleaning procedure (see page (see page 9-5) A BJ tank may be empty Check the BJ tanks and (BC-21Color BJ cartridge) replace them if necessary The printed output is There may be a communication Make sure the computer and not what you expected and the application are and your computer configured correctly for communicating with the Check the interface cable’s connections MutliPASS and the computer The interface cable may not be the correct type You may not be using the Make sure you have correct printer driver selected the MultiPASS printer in your application Printout does not Paper may not be loaded match paper size and aligned correctly in and aligned correctly. See the sheet feeder page The application’s page size and margin settings margin set in your application may be incorrect sheet feeder The selected printer driver Make sure you select the MultiPASS printer in your application 214 The MultiPASS suspends print after every line is printedPrint jobs vanish or you are printing garbage on your computer may be trying to communicate with background is using. This conflict can result in strange printing behavior Make sure the MultiPASS Background is loaded Paper does not load too many sheets Paper may not be inserted correctly Paper is loaded skewed (printing is skewed) Make sure the paper exit path is clear 10-12Troubleshooting 215 Multiple sheets loadPaper may not be stacked Make sure paper is installed into unit at the same correctly in the sheet feeder time Sheets of paper may be Be sure to fan the stack of sticking together paper before placing it in the Do not force the stack into the sheet feeder Load just one type of paper Transparencies or back The film may not be loaded Make sure you load no more print film do not feed correctly transparencies or 10 sheets of back print film in the Repeated paper jams The paper you are using may occur be causing the jams it in the sheet feeder. This Check that the paper you are using and your printing environment are within the Appendix A, Specifications for details 216 Envelopes do not loadloaded correctly Make sure the envelopes are loaded properly. (See page 2- 26.) Make sure there are no more than 10 envelopes in the sheet feeder The paper you are using may not be supported by the unit The print head nozzles Clean the print head (see may be clogged page 9-6);repeat cleaning if necessary. If print quality is not recovered after executing the BJ cartridge BJ cartridge may be Make sure the BJ cartridge installed incorrectly and/or BJ tanks are installed The print head may be The BJ cartridge may need worn out a new one (see page 9-9) Output appears jagged The resolution selected via Check your printer driver to printer driver may be see what printing quality you Draft (180 dpi) mode will give the output a jagged look. Changing the Print Quality to Standard should correct this problem 10-14Troubleshooting 219 Faxing Problems220 Cannot receive afax automatically The sheet feeder may be empty The telephone line may not be connected properly The MultiPASS is printing a document Check the In Box in the Desktop Manager The MultiPASS does The MultiPASS may not not switch automatically be in Fax/Tel mode between telephone and fax transmissions in memory The sheet feeder may be The sending fax may not send the CNG signal that incoming signal is a fax Make sure paper is loaded in the sheet feeder You may have pressed document manually up the telephone 10-18Troubleshooting 221 Print quality is poorBe sure you are using paper correct type of paper that meets the paper requirements for the MultiPASS (see page A-1) The print head may need to be cleaned The sending party may be having a problem Error correction (ECM) Make sure Error correction may be disabled (ECM) is set to on in the Advanced: Receive fax dialog box of the Desktop Manager Faxes do not print The BJ cartridge may not Be sure to remove the orange be installed correctly tape from the BJ cartridge before you install it in the MultiPASS (see page 9-12) Make sure the BJ cartridge is installed correctly (see page 9-9) Clean the print head several times (see page 9-6) Try another BJ cartridge Fax images print blotched The telephone lines may or uneven be in poor condition, or eliminate such problems you may have a bad However, if the telephone lines are in poor condition you may have to try again Remember, the sending fax have a problem usually determines document quality. Be sure the other glass are clean 222 Telephone ProblemsCopying Problems 223 Technical Notes225 Memory Clear Report226 Color Bubble Jet PrinterPrinting Method Printing Resolution Paper Handling Sheet Feeder Capacity—autofeed only Paper Size 227 Paper TypeRecommended Paper Weight Print Speed Line Feed Speed Printing Width 228 Printable Area—PapersLetter size Legal size A4 size Printable Area—Envelopes Interface 229 BJ CartridgesBC-21Color BJ Cartridge BC-20Black BJ Cartridge (optional) BC-22Photo BJ Cartridge (optional) 230 FacsimileApplicable line Compatibility Data compression system Modem type Modem speed Transmission speed Transmission/reception memory Liquid crystal display (LCD) Automatic Document Feeder (ADF) Fax resolution 231 CopierCopy resolution Reduction sizes Copy speed Multiple copies Monochrome ScannerScanning method Scanning image processing Automatic document feeder Resolution 232 Document sizesEffective scanning width Scanning speed Scanned image 233 MultiPASS Desktop Manager for WindowsSystem Requirements PC Fax 234 General SpecificationsPower Source Power Consumption Weight Environmental Conditions Space Requirements 235 Receiving Faxes and Phone CallsAutomatically: Fax/Tel Mode 236 LCD Menu System237 Entering Information in theMultiPASS C3000238 Press FUNCTIONThen press the > button Enter today’s ❍ Use the month-day-yearformat (mm/dd/yy) date and the ❍ Precede single digits with a zero time using the numeric buttons 240 Press START/COPYwhen the fax ❍After a few seconds, the LCD display changes to: Enter your name (up to 24 characters) using the numeric buttons ButtonCharacters 2ABCabc2 3DEFdef3 4GHIghi4 5JKLjk15 6MNOmno6 7PQRSpqrs7 8TUVtuv8 9WXYZwxyz9 #-.*#!”,;:^’_=/|’?$@%&+()[]{} ❍Correct errors by moving the cursor to the error using 241 The MultiPASS C3000 returns to standby mode 242 Glossary GActivity report Journal of fax transactions, both sent and received Automatic dialing Automatic document feeder (ADF) Automatic redialing Bi-directionalparallel interface port BJ cartridge The printing mechanism that contains the print head unit and BJ tanks BJ tank 243 bpsBroadcasting Transmitting documents to more than one location Bubble Jet printing CCITT #1 Chart CCITT/ITU-TS Centronics CNG Coded speed dialing cps 244 dB(A)Dialing methods Dithering Document The sheet of paper containing the data that you send to or receive from a fax dpi Dots per inch. A unit of measurement for indicating a printer’s resolution DRPD ECM FAX/TEL switching The fax setting for documents with very small characters and lines 245 Fine modeFont G3, Group 3 fax machine Grayscale Group dialing Halftone IEEE 246 Ink SaverIntensity Interface port Jack Landscape orientation A method of feeding paper into the printer one sheet at a time Manual receiving Manual redialing Memory broadcast Modem 247 MultiPASS Desktop Manager for WindowsNoise Noise level See dB(A) Nonbleed Numeric buttons One-touchspeed dialing keypad Page orientation Pause PC fax 248 Portrait orientationPrint head capping Printable area Printer driver Pulse See Rotary pulse RAM Receiving Redialing, automatic See Automatic redialing Redialing, manual See Manual redialing Reduction mode 249 RegisteringRegular dialing Pressing the individual numeric buttons to dial a fax or telephone number Remote receiving ID Remote reception 720 × 360 dpi Rotary pulse See Receiving Sender ID Sending 250 Sending speedStandby Tone/pulse setting Transaction number Transmit See Sending TrueType font TTI Transmit Terminal ID. See Sender ID An industry standard that allows you to input image data directly Typeface 251 TypestyleRefers to how the typeface appears: slanted (italic) or upright UHQ (Ultra High Quality) 252 Index258 speed, versus color: 2-13–15test page: width: A-1 Printing options, specifying: 2-10Windows 3.1: Problems: Processor: Program Manager: Properties dialog box: Quality, faxes: 4-12–14 Queued job: Quick color printing: RAM: 2-15, A-8 Receive conditions: Receive Mode: 5-1–5, 5-10 button: MultiPASS Desktop Manager: 5-6–8 Receiving telephone calls: Recommended graphics settings: Reduction mode: 6-2option: 8-7sizes: A-6 Region, concealing: Registering, receiving: Registration card: Regular dialing: 4-2–3 Remote option: 8-10Replacing BJ cartridge: 9-9–13 BJ tank: 9-14–16Reports automatic: printing: A-1 Retry status: Ribbon cable: 2-16, 9-3Ring patterns: time: tone: 8-9Round shaft: 2-16Routine maintenance: SB-21Ink Cartridge Storage Box: 9-11, 9-17–18 Scan folder: Scanned image size: A-8 Scanner, specifications: A-6
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