Message

Error Code

Cause

Action

 

 

 

 

MEMORY FULL

The MultiPASS is

PLEASE WAIT

 

sending or receiving

 

 

a fax and its memory

 

 

is full.

If sending a fax, the MultiPASS continues to send the fax as memory becomes available.

If receiving a fax, the MultiPASS continues to print after the error is cleared (BJ cartridge is replaced or paper is added).

MEMORY USED nn%

Shows the percentage of

If you need more space,

 

 

memory currently in use. print or send any

 

 

 

documents in memory.

NO ANSWER

#005The receiving faxMake sure you dialed

 

 

machine does notthe correct number.

 

 

answer.Try again later.

PLEASE WAIT

The MultiPASS is

Wait until the date and

 

 

warming up.

time appear in the LCD

 

 

 

display, then begin.

RECEIVED IN FILE

The computer wasTurn the computer on

 

 

off and a document

to upload the file to the

 

 

was received in theDesktop Manager or

 

 

memory of thepress FUNCTION then

 

 

MultiPASS.select FILE PRINT from

 

 

 

the menu to print the

 

 

 

document.

REC’D IN MEMORY

STOP KEY PRESSED

The paper or ink ran out, or a paper jam occurred, so the MultiPASS received the document in memory.

You pressed the STOP button to cancel the current operation.

Add paper to the sheet feeder, change the

BJ cartridge, or clear the paper jam. Press STOP to clear the error message. The MultiPASS automatically prints the document stored in memory.

Resume operation.

TALK

The MultiPASS is setAnswer the call.

 

 

for Fax/Tel mode and

 

 

 

you are receiving a

 

 

 

telephone call.

 

TX/RX CANCELLED

You pressed STOP toTry sending again.

 

 

cancel the transmission.

 

TX/RX NO. nnnn

When the MultiPASS

Write the number down

 

 

sends or receives a fax,if you’ll need it later.

 

 

it assigns it a unique

 

 

 

identification number.

 

Troubleshooting

Chapter 10

Troubleshooting 10-7