Electronic User’s Manual
Copyright
©1997 Canon Computer Systems, Inc
Disclaimer
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PRE-INSTALLATIONREQUIREMENTS FOR CANON
FACSIMILE EQUIPMENT
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B.Order Information
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Using Your Documentation
❍The buttons you press appear in this typeface: START/COPY
❍The names of lights you see appear in this typeface: IN USE
❍What you see in the LCD display appears in this typeface:
❍When you type something on your computer, it appears in this typeface: DIR/P
Contents
Page
Page
Page
9 Maintaining the MultiPASS C3000
Cleaning Inside the MultiPASS C3000
Cleaning the BJ Cartridge Print Head
BJ Cartridge and BJ Tank Maintenance
Using Ink
Page
Introduction
Getting Help From Canon
Canon Canada
Page
Main Components of the MultiPASS C3000
Page
Using the Operator Panel
5One-TouchSpeed Dial/Function buttons
Press when you want to resume printing
Press to reset the printer
10Arrow buttons
11STOP button
Loading Paper in the Sheet Feeder
Preparing Documents for Faxing
Copying, or Scanning
❍Remove all staples, paper clips, and the like before feeding the document
Stack your
document on a flat surface to even the stack
Page
Printing With the
MultiPASS C3000
This chapter describes:
❍Paper handling
❍Installing a printer driver
Paper Handling
create cards, invitations, announcements, and more
Bubble Jet Paper (water resistant)
Fabric Sheets
Back Print Film
High Gloss Film
Installing a Printer Driver
Printing a Document
Printer Setup Within Windows
Windows 95 on-lineHelp in the following ways:
❍ Use the right mouse button to click an item on the screen; then
click the What’s This? command
❍ Click ? and then click an item
❍ Press F1
Page
Page
Page
Driver settings
To achieve
Print Quality
Color Model
Results
Page
Printing Speed Versus Color
❍Print Quality—Standard
❍Color Model—Monochrome
To improve printing speed, you can try the following:
❍Turn off the Print Manager in the Windows Control Panel (Windows 3.1 only)
❍Add a permanent swap file in Windows
❍Avoid automatic settings
❍Free up your memory
❍Use Monochrome when possible
❍Limit the number of colors on each page
❍Use the Draft print quality
Setting the Paper Thickness Lever
Page
Page
Printer Settings for Various Print Media
Loading Paper
Page
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Page
set the paper thickness lever to the right
Page
Printing On Envelopes
curls and expel air from inside the envelopes
❍Make sure the flaps of the envelopes are flat and not curled
Page
Using Canon’s Specialty Papers
❍To avoid fading, do not expose the printed film to prolonged sunlight
Uncurling Back Print Film
If Back Print Film becomes curled, follow these steps to uncurl it:
Cover the non-glossyside of the film with a sheet of plain paper
Page
Using the Paper Output Guides
Using the Cleaning Sheet
Set up
Page
Printing On a Fabric Sheet
❍Adjust the paper guide to the edge of the fabric sheet
Set up the MultiPASS Printer Driver for Windows
❍Start the print operation from your Windows application
Dry and then wash the fabric sheet
❍When dry, peel the film backing from the printed fabric sheet
Using the MultiPASS
Starting the MultiPASS Desktop Manager
Exploring the MultiPASS Desktop Manager Window
Menu Bar
Toolbar
Folders List
Work Area
❍Documents within the open folder Displays a list of the documents
Command Bar
You can use the command icons as follows:
❍Drag a document to the command icon
❍Click a document and then click the command icon
Status Line
Using the Desktop Manager Folders
Scan
Sent Fax
Trash
Viewing Documents in the Desktop Manager
Setting Up the Address Book
To display the Address Book, select Tools from the Desktop Manager menu bar
❍Address Book Entries
❍Status Line
❍Command Buttons
❍Individual
❍Group
Sorting the Address Book
Adding and Editing an Individual Entry
To add an individual entry, click the New Individual button on the toolbar:
To edit an individual, select the Address Book entry and click the Edit button:
Enter the appropriate information
❍You can use the following:
Characters
Activity
0 to 9 * # +
❍Enter or edit the name you want assigned to this group
❍In the Comments box, you can enter a note for this group entry
❍If adding a new group, click Create
❍If editing a group, click Replace
Using a Group Address
To import
addresses from a
text file, click on
the Import button
❍To assign the correct name, drag the titled button to the column title
Click Import
column, click Import
To export the
click on the
Setting Up Your Speed Dial Assignments
Page
Page
Using the Fax Log
In the Fax Log dialog box, double-clickthe fax document listed
In the Fax Log dialog box, click Print
In the Print dialog box, specify the desired print options and click OK
Sending Faxes With
the MultiPASS C3000
❍Sending a document
❍Sending a document to more than one location
❍Adjusting the quality of your faxes
Sending a Document
The MultiPASS C3000 begins
the number
Load the
Use automatic
number you wish to fax to
❍Press CODED DIAL and enter the appropriate two-digitcoded speed dialing code
If you make a mistake, press
Choose the group you wish to send to
If there is no group registered under the
❍If you make a mistake when dialing, press STOP. You can then try again
Manual
Automatic
To Cancel Automatic Redialing
The unit then prints an error report:
You can also set how much of the fax is sent again:
❍The pages following the page on which the error occurred (ERROR PAGES)
❍The entire document (ALL PAGES)
Pick up the telephone and dial the other party’s fax number
❍You can use regular dialing or any of the automatic dialing methods
Faxing starts
Be sure to press
Page
to open the operator panel to remove the document (see page 10-3)
Sending a Document to More Than One Location (Sequential Broadcasting)
=up to 6 destinations
=up to 50 destinations
=1 destination only
(see page 4-5)
Page
Adjusting the Quality of Your Faxes
Page
Press
❍After about five seconds, the LCD returns to Standby mode
Sending PC Faxes
Page
To add a reference comment for the fax log, enter the text in the Log Note box
To send the PC fax, click Send Now, Send Later, or Hold
❍Send Now
Sends the document right now
❍Send Later
Identifying the Fax Sender
Entering a Memo
Deleting the Fax After Sending
Including Annotations
Entering a Fax Log Comment
Creating a Fax Memo in the MultiPASS Desktop Manager
Designing a Fax Cover Page
Page
❍ Locate the held fax document and open it in the
save the
Document Viewer:
document to the Open Document button on the
toolbar
Page
Variables Bin
Layout Area
With the Cover Page Designer open, click New Cover on the File menu or toolbar
❍Position the fields in the desired locations on your background
Inserting Variable Fields
To insert a field:
Drag a field from the variables bin to the desired location in the layout area
Adjusting the Appearance of the Fields
❍ To select a field in the layout area:
To select a single field, click the field
Resizing a Field
To resize the field, click the field and drag any sizing handle
Changing the text attributes
❍Select the font and font size from the drop-downlist boxes on the toolbar
❍Click Bold, Italic, and/or Underline on the toolbar
Aligning fields
To align fields:
❍Click Align Left, Align Right, Align Top, or Align Bottom on the toolbar
To edit an existing cover page:
❍With the Cover Page Designer open, click Open on the File menu or toolbar
To save the changes under the same name:
To rename the originally opened cover page:
❍With the Cover Page Designer open, on the File menu, click Delete
Page
Page
Receiving Documents
How Fax/Tel Mode Works
a call from another fax machine that is trying to send a document
This is so that you are not disturbed when your MultiPASS C3000 is
communicating with another fax machine. The unit automatically
receives the document
When the MultiPASS C3000 rings, pick up the telephone
Hang up the telephone after the MultiPASS C3000 displays
Using the Telephone to Receive a Fax
Use the telephone to receive manual calls as follows:
1.When you answer a call and hear a long beep or silence, a fax is being sent
Enter the
Using the MultiPASS C3000 With an
Answering Machine
Printing Documents Received in Memory
Receiving While Registering, Copying, or Printing
Receiving Faxes to the MultiPASS
Desktop Manager
❍When the Computer is Off
•Set this to Print Fax to always print an incoming fax
❍When the Computer is On
C3000, press the
FUNCTION key
Using the Distinctive Ring Pattern Detection (DRPD) Feature
You can set the MultiPASS C3000 for the following ring patterns:
❍Normal ring—Ringtype of normal telephone line (Recommended for voice calls.)
❍Double ring—Twoshort rings at regular intervals (Recommended for fax calls)
❍Triple ring—Short-short-longat regular intervals
❍Triple ring—Short-long-shortat regular intervals
Incoming Call
Your Setting
From Fax
From Telephone
Fax
Copying and Scanning With
Copying Documents
❍If you want to change the copying resolution, press the
button
You can make copies in
❍FINE resolution works well for copying most text documents
To stop copying at any time, press
N If the LCD displays MEMORY FULL while making multiple copies
Using the MultiPASS Desktop Manager to Scan Documents
❍Scan Mode
❍Brightness
Use this scroll bar to darken or lighten the brightness of your scanned image
❍Contrast
Use this scroll bar to set the level of contrast for your scanned image
Scanning From a Windows Application
Advanced Scanning Options
Page
Working With Documents in the
Managing Your Documents in the
Page
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Page
Page
Page
Page
Page
Page
Annotating a Document
Open the document in the Document Viewer
❍Double-clickthe document
❍Select the document you want to open. On the File menu, click Open Document
❍Drag the document to the Open Document button on the toolbar
❍Create the desired annotations on your document
❍Menu Bar
❍Toolbar
❍Document Display Area
❍Annotation Panel
Changing the Document Orientation
Adjusting the Display Size
To enlarge or reduce the size:
Adjusting the Image Display
To lighten or darken the image:
To reverse the colors of the image:
Paging Through Your Document
To page through your document:
❍Click Next Page or Previous Page on the View menu or toolbar
❍Click the page on the Page Panel
Reviewing Information About the Document Image
Adding a Sticky-Note
To add a sticky-note:
1. Click the Sticky-Notetool on the annotation panel
2.Select the font, font size, and any special effects
4.Type the text of your note
Concealing a Region
Inserting a Stamp
Highlighting Your Document
To highlight your document:
1. On the annotation panel, click the Hilite tool
2.Select the color of the highlighting
Creating a Drawing Graphic
Showing and Hiding Your Annotations
Selecting One or More Annotations
Moving an Annotation
Resizing the Annotation
Copying and Pasting an Annotation
To copy and paste an annotation:
Select the annotation to be copied and click Copy on the Edit menu or toolbar
2.With the annotation copied, click Paste on the Edit menu or toolbar
3.Move the pasted annotation to the desired location in your document
1. Select either the base page or a region of the page in your document
To remove an annotation, select the annotation and do one of the following:
❍To delete the annotation permanently, press the Delete key
❍To remove the annotation to the clipboard, click Cut on Edit menu or toolbar
1. On the File menu, click Export
To define the print setup:
1. On the File menu, click Print Setup
1. Click Print on File menu or the toolbar
2.In the Print dialog box, specify the desired print options and click OK
Page
Page
Setup and Other Utilities in the
Setting Up MultiPASS C3000 Options in the Desktop Manager
❍Date Format and Display Language
❍Document Deletion
❍Printing
❍Telephone
❍Volume
❍Fax Information
❍Phone Line
❍Automatic Retries
Restoring the Default Settings
Setting Up Advanced Send Fax Options
❍Error Correction (ECM)
❍Auto Start Send
❍Off Hook Alarm
❍Image
❍Fax Heading
❍Paper Size and Reduction
❍Answer
❍Receive Conditions
•If your computer is turned off:
You set the MultiPASS C3000 to print the fax or save the fax in its memory
•If your computer is turned on:
❍Report
❍Ink Saver Mode
❍Fax/Telephone Switching Options
You specify these options when your Receive Mode is Fax/Telephone Switching
•Listen Time before Ringing
•Ring Time
•Default Action if No Answer to Telephone
❍Answering Machine Mode Options
❍Remote
❍DRPD Switch Options
For reference, you can print the list of speed dial assignments
See page 3-18for details on setting up your speed dial assignments
Making a Phone Call From the Desktop Manager
In the Phone dialog box, enter the phone number you
❍If you want to stop the number from being dialed, click Stop
❍When you have completed your call, click Exit
Using the Status Monitor
❍On the Windows 95 taskbar:
❍In Windows 3.1x:
❍To close the Status Monitor, click Close on the Status Monitor menu
❍To close the Status Monitor, click the Close button in the window title bar
The Status Monitor reports the following statuses for the
❍Idle
This status indicates the MultiPASS C3000 is currently inactive
❍Scanning
Closing the MultiPASS Background
when you open Windows
If you decide you need to disconnect the MultiPASS C3000 from the
close the MultiPASS Background first. If you close the MultiPASS
Background first, you avoid receiving error messages when the
When you start the Desktop Manager again at a later time, the
To remove the MultiPASS Background from StartUp in Windows 95:
1.On the Windows desktop, click the right mouse button on Start
2.On the displayed menu, click Open
3.In the Start Menu window, double-clickthe Programs icon
4.In the Programs window, double-clickthe StartUp icon
Page
To add MultiPASS Background to StartUp in Windows 95:
1.Open the Windows Explorer
3.In the displayed menu, click Create Shortcut. (A shortcut item appears.)
5.Drag the shortcut item (created in Step 3) to the StartUp folder
The MultiPASS Background will be automatically started when you start Windows
Disconnecting the MultiPASS C3000
Using MultiPASS Diagnostics
Uninstalling the Desktop Manager
❍To remove the printer driver:
1.On the Windows desktop, click Start, and then point to Settings
2.On the Settings menu, click Printers
Repeat this step for the Canon MultiPASS C3000 Fax icon
2.Close the MultiPASS Background
MultiPASS C3000
MultiPASS C3000 Guidelines
Routine Maintenance
Cleaning Inside the MultiPASS C3000
Page
Printing the Nozzle Check
Cleaning the BJ Cartridge Print Head
BJ Cartridge Guidelines
If you are using both the
Do not remove the BJ tanks from the
❍Make sure both BJ tanks are installed in the BC-21Color
Replacing the BJ Cartridge
Page
Page
Open the BJ cartridge package
Remove the protective material from the BJ cartridge
Slide the BJ cartridge straight into the cartridge holder
❍Make sure the cartridge label faces you
❍The BJ cartridge locks into position
❍Do not apply excessive force
Replacing a BJ Tank in the BC-21Color BJ Cartridge
of the unit
❍The color BJ tank is on the left; the black BJ tank is on the right
❍Grasp the tab on the top of the tank and pull forward to release the BJ tank
❍Then lift the BJ tank up and out of the BJ cartridge unit
❍Remove the orange protective cap
Page
Storing a BJ Cartridge
Close the
Transporting the MultiPASS C3000
Troubleshooting
❍Paper jams
❍LCD messages
❍Printing problems
❍Faxing problems
❍Product name—MultiPASSC3000
❍Serial number
❍MultiPASS Desktop Manager version number
❍Place of purchase
❍Nature of problem
Paper Jams
Page
Gently pull any jammed paper out of the unit
❍Fan the paper, and tap it on a flat surface to even out the stack
Press STOP
This clears the error message
If the
LCD Messages
sending or receiving
is full
nn%
Shows the percentage of
memory currently in use. print or send any
#005/018
The telephone number
Try sending the
you dialed is busy
document at a later
cartridge mechanism
to move right or left
empty
paper
in the sheet feeder. Press
Printing Problems
BJ cartridge moves
ink does not appear
The nozzles on the BJ
Perform the print head
cartridge may be clogged
The MultiPASS suspends print after every line is printed
Print jobs vanish or you
are printing garbage
on your computer may be
trying to communicate with
Multiple sheets load
Paper may not be stacked
Make sure paper is installed
into unit at the same
correctly in the sheet feeder
Envelopes do not load
loaded correctly
Make sure the envelopes are loaded properly. (See page 2- 26.)
Make sure there are no more than 10 envelopes in the sheet feeder
The paper you are using may not be supported by the unit
Page
Page
Faxing Problems
Cannot receive a
fax automatically
The sheet feeder may be empty
The telephone line may not be connected properly
The MultiPASS is printing a document
Print quality is poor
Be sure you are using paper
correct type of paper
that meets the paper
requirements for the
Telephone Problems
Copying Problems
Technical Notes
Page
Memory Clear Report
Color Bubble Jet Printer
Printing Method
Printing Resolution
Paper Handling
Sheet Feeder Capacity—autofeed only
Paper Type
Recommended
Paper Weight
Print Speed
Line Feed Speed
Printable Area—Papers
Letter size
Legal size
A4 size
Printable Area—Envelopes
BJ Cartridges
BC-21Color BJ Cartridge
BC-20Black BJ Cartridge (optional)
BC-22Photo BJ Cartridge (optional)
Facsimile
Applicable line
Compatibility
Data compression system
Modem type
Copier
Copy resolution
Reduction sizes
Copy speed
Multiple copies
Document sizes
Effective scanning width
Scanning speed
Scanned image
MultiPASS Desktop Manager for Windows
System Requirements
PC Fax
General Specifications
Power Source
Power Consumption
Weight
Environmental Conditions
Receiving Faxes and Phone Calls
Automatically: Fax/Tel Mode
LCD Menu System
Entering Information in the
MultiPASS C3000
Press FUNCTION
Then press
the > button
Enter today’s
❍ Use the month-day-yearformat (mm/dd/yy)
Page
Press START/COPY
when the fax
❍After a few seconds, the LCD display changes to:
Enter your name (up to 24 characters) using the numeric buttons
ButtonCharacters
The MultiPASS C3000 returns to standby mode
Glossary G
Activity report
Journal of fax transactions, both sent and received
Automatic dialing
Automatic document feeder (ADF)
bps
Broadcasting
Transmitting documents to more than one location
Bubble Jet printing
CCITT #1 Chart
dB(A)
Dialing methods
Dithering
Document
The sheet of paper containing the data that you send to or receive from a fax
Fine mode
Font
G3, Group 3 fax machine
Grayscale
Group dialing
Ink Saver
Intensity
Interface port
Jack
Landscape orientation
MultiPASS Desktop Manager for Windows
Noise
Noise level
See dB(A)
Nonbleed
Portrait orientation
Print head capping
Printable area
Printer driver
Pulse
Registering
Regular dialing
Pressing the individual numeric buttons to dial a fax or telephone number
Remote receiving ID
Remote reception
Sending speed
Standby
Tone/pulse setting
Transaction number
Transmit
Typestyle
Refers to how the typeface appears: slanted (italic) or upright
UHQ (Ultra High Quality)
Index
Page
Page
Page
Page
Page
speed, versus color: 2-13–15
test page:
width: A-1
Printing options, specifying: 2-10Windows 3.1:
Problems:
