Nortel Networks BCM50 3.0 manuals

Personal Care > Medical Alarms

When we buy new device such as Nortel Networks BCM50 3.0 we often through away most of the documentation but the warranty. Very often issues with Nortel Networks BCM50 3.0 begin only after the warranty period ends and you may want to find how to repair it or just do some service work. Even oftener it is hard to remember what does each function in Medical Alarms Nortel Networks BCM50 3.0 is responsible for and what options to choose for expected result. Fortunately you can find all manuals for Medical Alarms on our side using links below.

Nortel Networks BCM50 3.0 Manual

26 pages344.45 Kb

3Task List
5Contents
7Chapter 1
- Getting started
  - 8Symbols and text conventions
11Chapter 2
- Intelligent Contact Center Agent
  - Logging on to CallPilot
    - To log on from a two-line display telephone
    - To log on from a one-line display telephone
  - 12Logging on to Multimedia Contact Center
    - To log on if you are taking only voice calls
    - To log on if you are taking only browser calls
    - To log on if you are taking voice and browser calls
    - What you should log on to
  - 13Logging off CallPilot
    - To log off from a two-line display telephone
    - To log off from a one-line display telephone
  - 14Changing your agent password
    - To change your password from a two-line display telephone
    - To change your password from a one-line display telephone
  - 15Using Feature Codes
    - Log on
    - 16Supervisor Help
    - Activity Codes
    - 17To have an Activity Code session
    - Display Waiting Calls
    - 18To Display Waiting Calls
      - Using Display Waiting Calls with a memory button
    - Not Ready
    - 19To use Not Ready
      - Programming Not Ready to a memory button
      - Not-Ready Timeout
      - Manual Not-Ready Timeout
      - Audible Notification Interval
      - Agent Configurable Break Time
    - 20Record A Call
  - 21Programming a memory button
    - To program a feature to a memory button
      - Memory button indicators
  - 22Other CallPilot features
    - Using Automatic Answer
    - 24Viewing call information
    - Silent Monitor
  - 25Important considerations about using features
    - Follow-me browsing (Multimedia CallPilot agents only)
  - 26Skillset mailboxes
    - Checking skillset mailboxes for messages
    - To play messages in a skillset mailbox

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