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Compaq
1850R manual
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Contents
Main
Notice
iii
Contents
About This Guide
Chapter 1
Illustrated Parts Catalog
Chapter 2
Chapter 3
Diagnostic Tools
Chapter 4
Chapter 5
vii
About This Guide
Symbols in Text
Compaq Technician Notes
Page
ix
Where to Go for Additional Help
Other Information Sources
x About This Guide
Telephone Numbers
xi
Compaq Worldwide Technical Support Telephone Num bers
Location Telephone Number Locati on Telephone Number Voice Fax Voice Fax
Page
1-2 Illustrated Parts Catalog
Mechanical Parts Exploded View
Figure 1-1. Mechanical parts exploded view of the ProLiant 1850R server
1-3
Compaq ProLiant 1850R Servers Maintenance and Service Guide
System Components Exploded View
Figure 1-2. System components exploded view of the ProLiant 1850R server
1-4 Illustrated Parts Catalog
Spare Parts List
Table 1-1 Spare Parts List
1-5
1-6 Illustrated Parts Catalog
1-7
2-1
Chapter 2
Removal and Replacement Procedures
2-2 Removal and Replacement Procedures
Electrostatic Discharge Information
Symbols in Equipment
Page
2-4 Removal and Replacement Procedures
Preparation Procedures
2-5
Rack Warnings
2-6 Removal and Replacement Procedures
Server Warnings and Precautions
2-7
Server Cover
2-8 Removal and Replacement Procedures
Rack-Mount Bezel
2-9
Power/Standby Switch with LEDs
2-10 Removal and Replacement Procedures
Rear Fan
2-11
Drive Cage Fan and Bracket
2-12 Removal and Replacement Procedures
Drive Cage Fan Bracket
2-13
Hot-Plug Power Supply
Page
2-15
Mass Storage Devices
Drive Installation Guidelines
Table 2-1 SCSI ID Settings
Page
Page
Page
2-19
24X Max Low-Profile CD-ROM Assembly
Page
Page
Page
Page
2-24 Removal and Replacement Procedures
2-25
24X Max Low-Profile CD-ROM Adapter Board
2-26 Removal and Replacement Procedures
Installing a Hard Drive in Bay 0
2-27
Diskette Drive
Front View
External Storage Devices
Page
Page
2-30 Removal and Replacement Procedures
Riser Board and Brace
Page
2-32 Removal and Replacement Procedures
2-33
Table 2-3 Examples of SDRAM DIMM Upgrade Combinations
2-34 Removal and Replacement Procedures
Processor
Table 2-4 Processor and Processor Power Module Locations
2-35
2-36 Removal and Replacement Procedures
Processor Power Module
2-37
System Board
2-38 Removal and Replacement Procedures
External Replacement Battery
System Board Battery
2-39
3-1
Chapter 3
Diagnostic Tools
3-2 Diagnostic Tools
Default Configuration
Default Configuration Messages
Utilities Access
3-3
3-4 Diagnostic Tools
Power-On Self-Test (POST)
Table 3-1 POST Error Messages
Page
3-6 Diagnostic Tools
3-7
3-8 Diagnostic Tools
3-9
CFG
3-10 Diagnostic Tools
ZZ
3-11
3-12 Diagnostic Tools
3-13
3-14 Diagnostic Tools
3-15
3-16 Diagnostic Tools
3-17
3-18 Diagnostic Tools
3-19
3-20 Diagnostic Tools
3-21
3-22 Diagnostic Tools
X
See
Y
3-23
3-24 Diagnostic Tools
3-25
3-26 Diagnostic Tools
3-27
Diagnostics Software
3-28 Diagnostic Tools
Running Diagnostics
3-29
Primary Processor Test Error Codes
Table 3-2 Primary Processor Test Error Codes
3-30 Diagnostic Tools
Memory Test Error Codes
Table 3-3 Memory Test Error Codes
3-31
Keyboard Test Error Codes
Table 3-4 Keyboard Test Error Codes
Parallel Printer Test Error Codes
Table 3-5 Parallel Printer Test Error Codes
3-32 Diagnostic Tools
Video Display Unit Test Error Codes
Table 3-6 Video Display Unit Test Error Codes
3-33
Diskette Drive Test Error Codes
Table 3-7 Diskette Drive Test Error Codes
Monochrome Video Board Test Error Codes
Table 3-8 Monochrome Video Board Test Error Codes
3-34 Diagnostic Tools
Serial Test Error Codes
Table 3-9 Serial Test Error Codes
Modem Communications Test Error Codes
Table 3-10 Modem Communications Test Error Codes
3-35
Fixed Disk Drive Test Error Codes
Table 3-11 Fixed Disk Drive Test Error Codes
3-36 Diagnostic Tools
Tape Drive Test Error Codes
Table 3-12 Tape Drive Test Error Codes
3-37
Advanced VGA Board Test Error Codes
Table 3-13 Advanced VGA Board Test Error Codes
3-38 Diagnostic Tools
Advanced VGA Board Test Error Codes
3-39
3-40 Diagnostic Tools
Compaq Network Interface Cards Test Error Codes
The 6000 series of Diagnostic error codes identifies failures with Compaq Network Interface Cards.
Table 3-15 Compaq Network Interface Cards Test Error Codes
3-41
SCSI Fixed Disk Drive Test Error Codes
Table 3-16 SCSI Fixed Disk Drive Test Error Codes
SCSI/IDE CD-ROM Drive Test Error Codes
Table 3-17 SCSI/IDE CD-ROM Drive Test Error Codes
3-42 Diagnostic Tools
SCSI Tape Drive Test Error Codes
Table 3-18 SCSI Tape Drive Test Error Codes
Server Manager/R Board Test Error Codes
Table 3-19 Server Manager/R Board Test Error Codes
3-43
Pointing Device Interface Test Error Codes
Table 3-20 Pointing Device Interface Test Error Codes
3-44 Diagnostic Tools
Drive Array Advanced Diagnostics (DAAD)
Drive Array Advanced Diagnostics User Guide,
,
3-45
Starting DAAD
filename
3-46 Diagnostic Tools
Table 3-21 lists DAAD diagnostic messages in alphabetical order.
Table 3-21 DAAD Diagnostic Messages
3-47
3-48 Diagnostic Tools
Page
3-50 Diagnostic Tools
3-51
3-52 Diagnostic Tools
3-53
3-54 Diagnostic Tools
3-55
3-56 Diagnostic Tools
3-57
3-58 Diagnostic Tools
3-59
3-60 Diagnostic Tools
3-61
3-62 Diagnostic Tools
3-63
3-64 Diagnostic Tools
3-65
Integrated Management Log
Multiple Ways of Viewing the Log
Integrated Management Display
Compaq Insight Manager
3-66 Diagnostic Tools
Viewing the Event List
Printing the Event List
Compaq Survey Utility
Compaq IML Management Utility
3-67
List of Events
Table 3-22 Event Messages
3-68 Diagnostic Tools
Event Messages
Page
3-70 Diagnostic Tools
Rapid Recovery Services
Automatic Server Recovery-2
3-71
Unattended Recovery
Attended Recovery
3-72 Diagnostic Tools
Hardware Requirements
3-73
Compaq Integrated Remote Console
Compaq Health Driver
3-74 Diagnostic Tools
3-75
Booting into Compaq Utilities
3-76 Diagnostic Tools
Table 3-23 Compaq System Configuration Utility Pager Settings for Booting into Compaq Utilities
3-77
Compaq System Configuration Utility Pager Settings for Booting into Compaq Utilities
3-78 Diagnostic Tools
3-79
Booting into the Operating System
3-80 Diagnostic Tools
ASR-2 Security
Server Health Logs
3-81
Critical Error Log
Table 3-24 Critical Error Log Messages
Page
3-83
Critical Error Log Messages
3-84 Diagnostic Tools
Revision History Table
Table 3-25 Revision History Format
Page
3-86 Diagnostic Tools
Remote Service Features
Compaq servers have the following management features that you can access by modem or network:
Table 3-26 Compaq Servers Remote Management Features
3-87
ROMPaq
Compaq Insight Manager
Features of Compaq Insight Management
3-88 Diagnostic Tools
Compaq Insight Management Software Architecture
Insight Management Agents
Compaq Insight Manager
4-1
Chapter 4
Connectors, Switches, and Jumpers
System Board
Switch SW1 - System Maintenance Switchbank
4-2 Connectors, Switches, and Jumpers
Table 4-1 System Maintenance Switch Settings - SW1
4-3
SCSI Devices
Table 4-2 SCSI ID Settings
4-4 Connectors, Switches, and Jumpers
Rear Panel Connectors
Table 4-3 Rear Panel Connectors
4-5
Riser Board Expansion Slots
Table 4-4 Riser Board Expansion Slot Description
5-1
Chapter 5
Physical and Operating Specifications
5-2 Physical and Operating Specifications
System Unit
Table 5-1 Compaq ProLiant 1850R Servers System Unit Specifications
5-3
Hot-Plug Power Supply
Table 5-2 Hot-Plug Power Supply Specifications
5-4 Physical and Operating Specifications
Power Supply Specifications
Memory
Table 5-3 Synchronous DRAM (SDRAM) Dual Inline Memory Module (DIMM) Specifications
5-5
1.44-MB Diskette Drive
Table 5-4 1.44-MB Diskette Drive Specifications
5-6 Physical and Operating Specifications
Low-Profile 24X Max IDE CD-ROM Drive
Table 5-5 Low-Profile 24X Max IDE CD-ROM Drive Specifications
5-7
Low-Profile 24X Max IDE CD-ROM Drive Specifications
5-8 Physical and Operating Specifications
4.3-GB Wide-Ultra SCSI-3 Hard Drive
Table 5-6 4.3-Gigabyte Wide-Ultra SCSI Drive Specifications
Index-1
Inde x
A
B
Index-2
C
D
Index-3
E
F
H
I
Index-4
J
K
L
M
N
R
S
Index-6
T
Index-7
U
V
W