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F-2 APPENDIX F: TECHNICAL SUPPORT

Access by Digital Modem

ISDN users can dial in to 3ComBBS using a digi tal

modem for fast access up to 56 Kbps. To access

3ComBBS using ISDN, use the following number:

(1) 408 654 2703

3ComFacts Automated Fax Service

3Com Corporation’s interactive fax service,

3ComFacts, provides data sheets, technical articles,

diagrams, and troubleshooting instructions on 3Com

products 24 hours a day, 7 days a week.

Call 3ComFacts using your Touch-Tone telephone

using one of these international access numbers:

Local access numbers are available within the

following countries:

3ComForum on CompuServe Online Service

3ComForum contains patches, software, drivers, and

technical articles about all 3Com products, as well

as a messaging section for peer support. To use

3ComForum, you need a CompuServe account.

To use 3ComForum:

1Log on to your CompuServe account.

2Typ e go threecom

3Press [Return] to see the 3ComForum main menu.

Taiwan up to 14400 bps 886 2 377 5840

U.K. up to 28800 bps 44 1442 438278

U.S.A. up to 28800 bps 1 408 980 8204

Country Telephone Number

Hong Kong 852 2537 5610

U.K. 44 1442 438279

U.S.A. 1 408 727 7021

Country Data Rate Telephone Number

Country Telephone

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Number

Australia 1 800 123853 Netherlands 06 0228049

Belgium 0800 71279 Norway 800 11062

Denmark 800 17319 Portugal 0505 442 607

Finland 98 001 4444 Russia

(Moscow only) 956 0815

France 05 90 81 58 Spain 900 964 445

Germany 0130 81 80 63 Sweden 020 792954

Italy 1678 99085 U.K. 0800 626403

Contents

Main 3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145 C A BOUT T HIS G 1 2 3 4 5 6 A B C D E F ABOUT THIS GUIDE Introduction How to Use This Guide Conventions Related Documentation 1 About the Switch 1000 Summary of Features Port Connections Switch Operation and Features Page Page Switch 1000 on Your Network Server Connections Network Configuration Examples Page Network Segmentation II Page Page 10BASE-T Ports 100BASE-TX Port LEDs Page Page Unit Defaults Managing the Switch 1000 Quick Start For SNMP Users Entering an IP Address for the Switch Page I S Configuration Rules for Fast Ethernet Configuration Rules with Full Duplex Page Installing the Switch 1000 Rack Mounting Stacking the Switch and Other Units Wall Mounting Powering-up the Swi tch Connecting a Redundant Power System (RPS) Connecting Equipmen t to the Console Port Connecting a VT100 Terminal Connecting a VT100 Terminal Emulator Connecting a Workstation Running SLIP 3 Methods of Managing the Switch 1000 Using the VT100 Management Interface Using Telnet Managing Over Th e Network IP Addresses Page 3-4 CHAPTER 3: SETTING UP FOR MANAGEMENT Navigating the VT100 Screens Screen Conventions To differentiate types of information, the VT100 screens use the following conventions: Keyboard Shortcuts Correcting Text Entry Setting Up the Switch for Management Logging On Page Switch Management Setup Page Page Logging Off Auto Logout M S T 1000 Setting Up Users Creating a New User Deleting a User Editing User Details Assigning Local Security Choosing a Switch Management Level Page Setting Up the Switch Unit Page Page Setting Up the Switch Ports Page Page Page Setting Up the Switch Database (SDB) The Database View Searching the Switch Database Adding an Entry into the SDB Deleting an Entry from the SDB Specifying that an Entry is Permanent Setting Up Resilient Links Configuring Resilient Links Creating a Resilient Link Pair Deleting a Resilient Link Viewing the Resilient Setup Page Setting Up Traps Setting Up the Console Port Page Resetting the Switch Initializing the Switch Upgrading Software Page 5 Virtual LANs (VLANs) What are VLANs? Benefits of VLANs An Example VLANs and the Switch Connecting VL ANs to a Router Page VLAN Configurati ons Page Page Setting Up VLANs on the Switch Page Page Setting Up VLANs Using Auto Select VLAN Mode Spanning Tree Protocol What is STP? Page How STP Works Page STP Configurations Enabling STP on the Switch Configuring STP on the Switch Page Page Page RMON What is RMON? About the RMON Groups Page Benefits of RMON RMON and the Switch RMON Features of the Switch Page 5-28 CHAPTER 5: ADVANCED MANAGEMENT About Alarm Actions About Default Alarm Settings About the Audit Log Page 6 Summary Statistics Port Statistics Port Traffic Statistics Page Port Error Analysis Page Status Monitoring Fault Log Remote Polling A Important Safety Information Page Power Supply and Fuse Sockets for Redundant Power System (RPS) RJ45 Ports Fiber Ports Linformation de Scurit Importante La Source de Courant et Le Fusible Socle Pour Alimentation Multiple Les Ports RJ45 Les Ports Fibre Wichtige Sicherheit sinformationen Stromversorgung und Sicherung Steckdose fr Redundant Power System (RPS) RJ45 Anschluen Glasfaser Anschluen B B-2 APPENDIX B: SCREEN ACCESS RIGHTS C - N I T Using the VT100 Interface Using the Switch Page Page Page Page Page E Physical Dimensions E-2 APPENDIX E: SWITCH 1000 TECHNICAL SPECIFICATIONS F Online Technical Services World Wide Web Site 3Com Bulletin Board Service 3ComFacts Automated Fax Service 3ComForum on CompuServe Online Service Support from Your Network Supplier Support from 3Com F-4 APPENDIX F: TECHNICAL SUPPORT Returning Products for Repair Regional Sales Office Telephone Number 44 1442 438125 44 1442 435822 Elsewhere 1 408 326 7804 1 408 764 7120 G Page Page Page Page Page I Numerics A B C D E F H I K L M Q R S T U V W Z 3Com Corporation LIMITED WARRANTY H S S TANDARD W W ARRANTIES E ELECTRO-MAGNETIC COMPATIBILITY FCC S VCCI S CSA S INFORMATION T