3Com 7000 Support from Your Network Supplier

Support from Your Network Supplier

B-3

Support from Your Network Supplier

If additional assistance is required, contact your network supplier.

Many suppliers are authorized 3Com service partners who are qualified

to provide a variety of services, including network planning, installation,

hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the

following information ready:

■

Diagnostic error messages

■

A list of system hardware and software, including revision levels

■

Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following

section on how to contact 3Com.

Contents

Main 7000 M G U Page Page W S L S Page C S M /R B O A S B A L W S A V FCC C T G Introduction S H How to Use This Guide This table shows where to find specific information: Conventions The icon conventions that are used throughout this guide are: The text conventions used in this guide are: Additional Safety Information Page Page M Introduction L G Benefits of ISDN Page Principal Features Typical Applications Novell Network Page IP Host on the Same IP Network Page IP Host on Another IP Network Internet or PPP Router Some small businesses need high-speed connections into the Internet or global network. cost-effective connection to the Internet or into a large organizations over ISDN via an ISDN router. PPP routing over ISDN allows a simple Multiple Connections from a Single Site Pack Contents Checklist Before you install your Bridge/Router Module, check the contents of the before commencing the installation to fill in the card and post it to us. AccessBuilder 7000 Bridge/Router Module. Please take a few moments A warranty registration card is enclosed in the box with your Pre-installation Requirements Page O Installing The Module BRI Bridge/Router Module Installation PRI Bridge/Router Module Page Installing the Rear Card 1 Secure the rear card into position using the screws from the blanking plate. 4 it home along the guide rails so that it connects with the backplane. Installing the Front Card Connecting the Cables Page Front Panel LEDs BRI Bridge/Router PRI Bridge/Router Monitoring ISDN Line Usage Configuring the Bridge/Router Module Setting Up a WAN Link d configuration in the units memory. at the command prompt to permanently store this Enter B G Management Problems Troubleshooting Guide N POWER LED Does Not Light ISDN/CHANNEL LEDs Do Not Light Bridge/Router Disconnects While On-line Bridge/Router Does not Connect to the Remote Device Other LEDs Do Not Light A A P C Management Connector Interface 9-way D-type connector to RJ11 for use with a VT100 compliant ISDN and WAN forwarding rates are dependent on the link speed. LAN forwarding rate: 4000 frames per second. Support for bridge triangulation and link load sharing. Approvals Physical Description LAN Port Pin Assignments AUI Cable must be observed when purchasing or fabricating a suitable cable. cable is not supplied with the unit. The following signal characteristics connected to a transceiver on a LAN using an AUI (drop) cable. This ISDN Port Cable Pin Assignments WAN Port Cable Pin Assignments X.21/V.11 should be observed when purchasing or fabricating a suitable cable. The following signalling characteristics module. V.24/V.28 V.35/V.36 The WAN port terminates with a 26-way miniature SCSI connector. should be observed when purchasing or fabricating a suitable cable. The following signalling characteristics module. Management Port Cable Pin Assignments Page B Call the telephone number nearest you: World Wide Web Site articles from 3TECH (3Coms award-winning technical journal) and customer service and support, 3Coms latest news releases, selected This service features news and information about 3Com products, Access the latest networking information on 3Coms World Wide Web Support from Your Network Supplier Support from 3Com If you are unable to receive support from your network supplier, office to find your authorized service provider: If you are outside the U.S. and Canada, contact your local 3Com sales for customer service. Returning Products for Repair A product sent directly to 3Com for repair must first be assigned a To obtain an RMA number, call or fax: the senders expense. without an RMA number will be returned to the sender unopened, at Page N X O N M P R W T S