3D Connexion 555-540-702 manual Requesting Callback, Completing Callback, Canceling Callback

Callback ❑

If a System 25 extension or outside line is busy when you place a call, you can request a callback. Your call will wait in a line (a “queue” ) for the extension or line to become available. The system will then ring you back and complete the call.

For inside calls, use Callback when you hear a busy or special ringback tone. For outside calls, use Callback only when you hear a fast busy tone. (You may hear the callback request queueing tone automatically when you place certain calls.)

Requesting Callback

1 Press the switchhook.

2 After confirmation tone and dial tone, press ❑# ❑6 ❑0 .

3 Listen for queueing tone, then hang up.

NOTE: If you do not hear queueing tone, your request has not been accepted for this call.

Completing Callback

1 When you hear priority ring, lift the handset.

NOTE: If you remained off-hook after requesting Callback, you will not receive priority ring.

2 Listen for dequeueing tone.

Your call will be completed as dialed.

Canceling Callback

1 Lift the handset (or press the switchhook) and listen for dial tone.

2 Press ❑# ❑6 ❑1 and hang up

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