3M 390G manual do utilizador Troubleshooting Guide

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TROUBLESHOOTING GUIDE

In the event of an error code, unplug the 3M™ Attest™ Auto‑reader 390G and plug it back in to initiate the self‑diagnostic test. If error code re‑occurs, call for repair or replacement.

The LCD display panel will indicate detected malfunctions by displaying a caution or error code under affected BI wells. The audible alarm, if active, sounds and the LCD display backlight flashes to alert the user to all caution (except C1) and error codes. The alarm and backlight can be silenced and extinguished, respectively, by pressing the Buzzer Alarm OFF

button . Note that disabling the audible alarm does not disable the flashing LCD display backlight. Refer to the following:

Code/Issue	Problem	Solution
C1	Unit Warm‑up Caution	Allow a 30 minute warm‑up after 3M™ Attest™ Auto‑reader 390G is plugged in. (Note: 3M™ Attest™
	Incubation block not at temperature.	Rapid Readout BI readings are disabled until incubator block reaches 37ºC +/‑ 2ºC).
	BI Removed from Well Caution	Replace 3M™ Attest™ Rapid Readout BI in proper well within 10 seconds to prevent loss of collected
C2	3M™ Attest™ Rapid Readout BI has been removed before
		data.
	incubation is complete.
C4	Ambient Light Caution	Move 3M™ Attest™ Auto‑reader 390G to reduced ambient light conditions.
	Temperature Control Error	Unplug the unit and plug it back in to clear error.
E1	This error will occur if system is no longer able to control
		If error doesn’t clear, call for repair or replacement.
	the temperature of the incubator block (37ºC +/‑ 2ºC).
	Memory Error	Unplug the unit and plug it back in to clear error.
E3	3M™ Attest™ Auto‑reader 390G unable to save/read data
		If error doesn’t clear, call for repair or replacement.
	from memory.
E7	Communications Error	Call for repair or replacement.
	This error will occur if internal communications have failed.
	LED Error	Unplug the unit and plug it back in to clear error.
E8	This error occurs for a specific well if the system detects
		If error doesn’t clear, call for repair or replacement. Do not use affected incubation well.
	that a UV LED or Optics Detection circuit is not working.
	BI Inserted Incorrectly Error	Ensure BI is designed to be incubated and read in the 3M™ Attest™ Auto‑reader 390G.
E11	Incubation time remaining will not display and fluorescent
		Ensure BI is fully inserted into incubation well.
	readings are not taken.
	Power Failure Error
E12	Power to Auto‑reader was off for too long to provide valid	Ensure power supply connection to Auto‑reader is secure.
	result for affected BI(s).
E14	Ambient Light Error (occupied well)	Rely on optional visual pH color change result for BI in affected well. Move 3M™ Attest™
	Fluorescent result will not display.	Auto‑reader 390G to reduced ambient light conditions to avoid future occurrences.
Other	Unwanted alarm sounds when positive BI detected.	Disable alarm; refer to 3M™ Attest™ Auto‑reader 390G Configuration section for instructions.
	Alarm Sounds	Replace 3M™ Attest™ Rapid Readout Biological Indicator in incubation/reader well within 10 seconds
Other	3M™ Attest™ Rapid Readout Biological Indicator has been
		to prevent loss of data collected.
	removed from incubation/reader well prematurely.
Other	LCD panel does not display properly.	Unplug the unit and plug it back in. If problem persists call for repair or replacement.
Other	Negative Control Vial	Ensure BI cap is closed, and glass ampoule is crushed. Tap BI until media flows to and wets spore strip
	BI not properly activated/ media did not contact spore strip.	at bottom of BI.
Other	Negative Control Vial	Check process indicator on BI label. Use a non‑sterilized vial as a control.
	Control vial was sterilized.
Other	Unexplained Positive BI	Do not place tape or labels on vial.
	Adhesive residue on vial.
	Unexplained Positive BI
Other	Test vial is absorbing fluorescent residue from a chemical	Place the vial so it does not come in direct contact with chemical indicators or tape.
	indicator or tape.
	3M™ Attest™ Auto‑reader 390G will not enter
Other	Configuration mode.	On 3M™ Attest™ Auto‑reader 390G Web App Configuration Page, go to Pushbutton Configuration and
	Pushbutton Configuration may be disabled on	select the Enable radio button. Save changes to begin using new setting.
	3M™ Attest™ Auto‑reader 390G Web App.
	3M™ Attest™ Auto‑reader 390G LCD display flashes
Other	and asterisks (***) and/or E11 and/or C4 codes appear on	Move 3M™ Attest™ Auto‑reader 390G away from sunlight or sources of incandescent light.
	display below unoccupied incubation wells.

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