
Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) | Go To |
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|
Power On Issue | Page 118 |
No Display Issue | Page 119 |
|
|
LCD Failure | Page 121 |
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Internal Keyboard Failure | Page 121 |
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Touchpad Failure | Page 122 |
|
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Internal Speaker Failure | Page 122 |
|
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Internal Microphone Failure | Page 124 |
|
|
Rightside USB Failure | Page 128 |
|
|
Modem Failure | Page 128 |
|
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Other Functions Failure | Page 129 |
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Intermittent Failures | Page 130 |
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Undetermined Failures | Page 130 |
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4.If the Issue is still not resolved, see “Online Support Information” on page 211.
Chapter 4 | 117 |